map-marker Houston, Texas

Amazing customer service

Duplicate tickets purchased and refund produced almost immediately. Thank you for not making my life more difficult.
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Jana S Trb


Can't buy tickets without a code. Can't speak to anyone live to find out where to find the code...process is too difficult to be worth the time to figure out. Maybe some will actually call now that I've completed the customer satisfaction survey they sent in response to voice mail asking for help...
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Preferred solution: A response from someone live

User's recommendation: Use a different ticket provider if you can

James M Zrq

I,I lost my email for my tickets for Sparks and Lorenzo Antonio in Albuquerque New Mexico

Hi, I cannot find my email that has my tickets to Sparks Lorenzo Antonio on September 9 in Albuquerque New Mexico. I need you to send me a new email with my four tickets that I purchased.
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Preferred solution: I need to get a copy email to me of my tickets

Yousef M Oit

*** this place

Cant get ahold of a single human soul over tickets I purchased and cannot find a receipt for, why I dont just have tickets to begin with is beyond me
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  • No tickets upon purchase

Preferred solution: My ticket

Jasn Hat

No human on phone/disconnected

See subject I have a question about tickets the Heights theater told me to contact you And you guys dont have a human answers the phone Then when I find your phone number, you just say go to the website and then you disconnect. It is incredibly impersonal.
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Preferred solution: Full refund

User's recommendation: Get a human to help

Mia A Ekq