Preferred Hardwood Flooring of Shelby Township
Preferred Hardwood Flooring of Shelby Township Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Preferred Hardwood Flooring of Shelby Township has 2.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Consumers are not pleased with Customer service. The price level of this organization is medium according to consumer reviews.
Auburn Hills, Michigan
Poor customer service
This company does not keep to its promises or commitments
They did a whole house job which went well and we paid them However they had agreed to return to repair a damaged area and a few minor flaws.
In the meantime, We also contracted them to do another whole house job at another location
On the first job they delayed coming back for over a month then sent a text refusing to come back and complete the repairs. They would not return our calls.
They at the same time didn't show on the 2nd job and reneged on our written contract
My contractor, who had referred them, attempted to get them to complete the repairs and they refused
Poor follow up and poor customer service. I guess too busy to insure customer satisfaction
Preferred solution: Let the company propose a solution
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