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Preferred Hardwood Flooring of Shelby Township

Preferred Hardwood Flooring of Shelby Township

What is your customer experience with Preferred Hardwood Flooring of Shelby Township?

Preferred Hardwood Flooring of Shelby Township Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Preferred Hardwood Flooring of Shelby Township has 2.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Consumers are not pleased with Customer service. The price level of this organization is medium according to consumer reviews.

Julio T Pcq
map-marker Auburn Hills, Michigan

Poor customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

This company does not keep to its promises or commitments

They did a whole house job which went well and we paid them However they had agreed to return to repair a damaged area and a few minor flaws.

In the meantime, We also contracted them to do another whole house job at another location

On the first job they delayed coming back for over a month then sent a text refusing to come back and complete the repairs. They would not return our calls.

They at the same time didn't show on the 2nd job and reneged on our written contract

My contractor, who had referred them, attempted to get them to complete the repairs and they refused

Poor follow up and poor customer service. I guess too busy to insure customer satisfaction

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Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

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