Julio T Pcq
map-marker Auburn Hills, Michigan

Poor customer service

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This company does not keep to its promises or commitments

They did a whole house job which went well and we paid them However they had agreed to return to repair a damaged area and a few minor flaws.

In the meantime, We also contracted them to do another whole house job at another location

On the first job they delayed coming back for over a month then sent a text refusing to come back and complete the repairs. They would not return our calls.

They at the same time didn't show on the 2nd job and reneged on our written contract

My contractor, who had referred them, attempted to get them to complete the repairs and they refused

Poor follow up and poor customer service. I guess too busy to insure customer satisfaction

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Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

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