Precor
Precor Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Precor has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; rating distribution is 100% unfavorable. Precor reviews highlight warranty denial and ongoing customer service failures.
Key Takeaways for Future Customers
- Expect long delays for replacement parts and warranty service.
- Prepare for repeated contacts with customer service regarding repairs.
- Consider cost versus reliability given the high price level.
Negative Feedback / Risk Areas
- Frequent customer complaints about warranty refusals and poor customer service.
- Product reliability issues with equipment like ellipticals.
- High price level not matched by service or product durability.
Positive Feedback
No positive aspects noted in the provided review.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Precor has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; rating distribution is 100% unfavorable. Precor reviews highlight warranty denial and ongoing customer service failures.
Key Takeaways for Future Customers
- Expect long delays for replacement parts and warranty service.
- Prepare for repeated contacts with customer service regarding repairs.
- Consider cost versus reliability given the high price level.
Negative Feedback / Risk Areas
- Frequent customer complaints about warranty refusals and poor customer service.
- Product reliability issues with equipment like ellipticals.
- High price level not matched by service or product durability.
Positive Feedback
No positive aspects noted in the provided review.
Media from reviews
Turn one complaint into a collective action
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Verified Reviewer
Warranty Issue and Poor Customer Service
- - Elliptical is under warranty but not repaired.
- - Support is contacted 1-2 times a month; parts not received, causing delays.
Worst customer service ever. My elliptical is under warranty and Precor refused to repair my elliptical . My Precor Elliptical stopped to work more than seven months ago and I keep contacting Precor customer service 1-2 times a month, and each time they keep telling me they did not receive the part and I have to wait and wait for another one or two week.
Preferred solution: repair
User's recommendation: Do not buy from Precor!!! The equipment is not reliable
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I also find their customer service to be subpar at best, with tech support reps not understanding how the machines work and not at all caring about customer satisfaction, despite the small fortune you pay for their equipment.