Anonymous
map-marker Plano, Texas

Not Precision Camera in Austin, TX

The other review for Precision Camera in El Paso is not the same store as Precision Camera in Austin. They only have the one location in Austin. That repair place is based in Conn. and has many issues. Please try to correct this. The other review for Precision Camera in El Paso is not the same store as Precision Camera in Austin. They only have the one location in Austin. That repair place is based in Conn. and has many issues. Please try to correct this. The other review for Precision Camera in El Paso is not the same store as Precision Camera in Austin. They only have the one location in Austin. That repair place is based in Conn. and has many issues. Please try to correct this. The other review for Precision Camera in El Paso is not the same store as Precision Camera in Austin. They only have the one location in Austin. That repair place is based in Conn. and has many issues. Please try to correct this.
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Anonymous
map-marker El Paso, Texas

SCAM Precision Camera El Paso Texas location

I sent these crooks my canon camera to fix the lens error. They call and say that my camera had water inside and the estimate went to more than $200. Its so impossible, my camera has never gotten wet and I've had it from when it was new. I was so mad but I needed my camera for work so I said to fix everything. Months pass will no response about my cameras status at all so I call and have to wait on hold because they don't answer my emails. They checked and said it's waiting for parts so if I want it working when I get it than I needed to be patient. Patient I thought, they had my *** camera for four months. I called them again and they said the parts were in and it was going to get worked on. Another week passes so I call again and what do you know, they shipped it finally. I was mad because I had to borrow a camera all that time for my work. So I get the box after four months and over $200 spent and the freakin camera they sent isn't even my camera. I was fuming now. The camera had a sticker on it and it had what I thought was the owners name so I called. This poor guy answers and said he sent his camera to Precision Camera four or five months again and he can't get them to respond. And guess what, they said his was water damaged too and he said it was over $200 and he said too his camera never got wet. I'm waiting a week now for a manager to call me. DON'T SEND THIS PRECISION CAMERA IN EL PASO ANYTHING TO REPAIR. THRY SCAMMED ME OUT OF MY CAMERA AND MY MONEY. WONDER HOW THEY SLEEP AT NIGHT? TOTAL RIPOFF!
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Loss:
$500
1 comment
Guest

Precision Camera has got to be worst place ever.

They too have had my camera for two months when they said it would only be a week or so. I called in and they said it is waiting for parts.

It finally ships but I never got it. They said it was a shipping error and that it now shipped. When it came back it worked for a day and then said lens error again. Looking at this camera and reading the complaints, I'm not even sure this is the same camera I sent them since it seems to have a whole lot more scratches.

I called them back and they said to send it in again. Seriously you think I'm going to trust them. They billed my credit card for more than the quote. They said they found more damage inside my camera and that my wife authorized the added cost of my repair.

My wife didn't authorize it and they shouldn't have been speaking with her since it had nothing to do with her.

Precision Camera is the last place that I'd get any camera repaired. The works sucks, they lie and take so long, they need to learn how to be polite when they talk with a customer and they should make sure they are sending back the right cameras. Never again will I use these people.

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