Pravana
Pravana Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.2 star rating based on 2 customer reviews; consumers are mostly dissatisfied with product consistency and support.
Positive Feedback
Reviewers praise conditioning and that some customers love the color when it matches expectations.
Negative Feedback / Risk Areas
- Frequent Pravana customer complaints about colors not matching tube or box and inconsistent pigments.
- Stock availability issues and slow or unreliable customer service response impacting orders and appointments.
- Concerns about refunds and exchange policies and perceived high price level.
Key Takeaways for Future Customers
- Check recent Pravana reviews for color accuracy before purchase and test on a strand.
- Expect possible backorders; confirm stock and clarify refund policies with customer service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.2 star rating based on 2 customer reviews; consumers are mostly dissatisfied with product consistency and support.
Positive Feedback
Reviewers praise conditioning and that some customers love the color when it matches expectations.
Negative Feedback / Risk Areas
- Frequent Pravana customer complaints about colors not matching tube or box and inconsistent pigments.
- Stock availability issues and slow or unreliable customer service response impacting orders and appointments.
- Concerns about refunds and exchange policies and perceived high price level.
Key Takeaways for Future Customers
- Check recent Pravana reviews for color accuracy before purchase and test on a strand.
- Expect possible backorders; confirm stock and clarify refund policies with customer service.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Green is blue,silver is lavender
- - Green reads as blue due to too much blue pigment.
- - Silver reads as a light lavender, not silver.
- - Hair level 10 toward white is ideal for these colors.
The green is not green it is blue ,there is to much blue pigment in the green also the silver is not silver it is a light lavender. My clients hair was at a level 10 more towards white ,perfect for these colors .I am a professional of 30+yrs and extremely educated in all color .beware before you put this color on someone's hair look at the color in the tube it is what it is with direct dyes!!!this has cost me money and time ! I WILL NOT BE USING PRAVANNA IN MY SALON AGAIN!!!
- Conditioning
- Not true color on the box
Preferred solution: Full refund
User's recommendation: BEWARE COLORS IN THE TUBE ARE NOT TRUE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGreen is blue,silver is lavender
- - Used Pravanna; green blue, silver lavender.
- - Green matched before, but this time it did not.
- - Lost $400+ and time correcting color; not what was wanted.
I'm the one who used pravanna on a customer and the green is blue silver is lavender I've used this green before and this has never happened also silver the hair was at the rd appropriate level 10+to accept a true color I lost$ 400.00 and more money and time to correct this color this is not what the customer wants I've been licensed for many yrs and due alot of fashion colors
- Conditioning
- Colors are not true
Preferred solution: Full refund
Order stock
I want the new user kit but some of the stuff is out of stock. Can it be sent when to have the items? I need color now
- Love the color
- Getting stock
Preferred solution: New user kit
Río Grande, Puerto Rico
Oriention and an appointment in Fajardo Puerto Rico
- - Calls go in but no one answers; machine sometimes answers briefly before disconnecting; one call stays about 30 seconds, suspected switchboard problem.
The call will go In but no answer. The machine answer it will one time it sound as they answer second later disconnects try 4 time one call stay on the for 30 seconds and then disconnect different calls different ring and different seconds so I do think there was
A problem with the switchboard thanks
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