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Prairie Underground

Prairie Underground

www.prairieunderground.com
What is your customer experience with Prairie Underground?

Prairie Underground Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Prairie Underground has a 5.0 star rating from 1 review and consumers are mostly satisfied, though a recent mail order return issue raised concerns.

Key Takeaways for Future Customers

  • Check Prairie Underground reviews and recent feedback before ordering mail order items.
  • Expect low price level and value on Discounts and Special Offers.

Negative Feedback / Risk Areas

  • Return process problems: online returns failing, no verification codes, and no phone support reported.
  • Slow or no response to return forms, creating refund and cancellation frustrations noted in customer complaints.

Positive Feedback

Reviewers praise Discounts and Special Offers, exchange and refund policies in principle, and the brand's affordable pricing and recommendations for boutique availability.

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Resolved
Lee F Vkm

Resolved: Horrible return service for a company that does a fair amount of mail order.

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AI Highlights
  • - Online returns system not working; no verification code.
  • - Cannot return a perfect-condition item; long-time customer will stop ordering by mail.
Updated by user Jan 06, 2025

Company fixed the issue and I have been provided with apology. Apologized And waived the fee for the return.

Original review Jan 06, 2025

The company should have a phone number for returns because the online system for a return is not working for me. The company does not send me a verification code, etc..

I filled out a form two weeks ago no response and no ability now to return an item that is in perfect condition.

Never tried on because I ordered two sizes and the first one I tried on fit. I am a long-term customer of this company, but I will no longer be ordering via the mail.

User's recommendation: Hopefully there’s a boutique in your area that sells Perry underground

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