Anonymous
map-marker Houston, Texas

No customer support number any issue take days to resolve

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There company has a good enough platform.

However, even though I don't use all the bells and whistles it offers I run into problems with the areas I do use on occasion.

If you're first learning something there are lots of videos, and writeups explaining how to get things done and it makes I expect to spend time

getting up to speed on something new.

But when something I use daily is giving me issues and I'm pretty sure there is a quick fix instead of a number where a tech person can give a straight answer. It's a friggin' scavenger hunt through layers and layers of information.

Or send an email and one day soon you will have an answer.

Once the answer was - it sometimes does that - it's a bug if you wait a while it will correct. . . .

.

That's the kind of fast answer a tech person could give me.

Right now I have an 8-session package that has 8 sessions assigned to it BUT instead of closing out it shows - 3 more sessions available.

That is a tech issue, but there is no tech phone number, so I rate the customer SERVICE at we'll get to you when we can. One star

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User's recommendation: No program is going to be perfect. While checking out features on an app include customer service and tech support on your list.

Andrea O Abt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Was charged 49 dollars, when was told my consultation would be free.

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I recently scheduled an appointment for a free consultation, which I understood required only a $1 deposit. However, I was unexpectedly charged $49.

I have attempted to email the company, but they have yet to respond.

I am very unhappy as this seems very deceiving. They do not have a phone number I am able to contact to speak to someone.

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Loss:
$49
Cons:
  • Charged me forty nine dollars when they advertise a free consultation

Preferred solution: Full refund

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