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Practical Car And Van Rental

Practical Car And Van Rental Reviews

www.practical.co.uk
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Practical Car And Van Rental Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Practical Car And Van Rental reviews show mixed to negative sentiment: reviewers value location most, while reliability and customer service are commonly criticized and price level is reported as medium.

Positive Feedback

Location is frequently praised and considered convenient by renters, making pickup/drop-off easy for many customers.

Negative Feedback / Risk Areas

  • Frequent Practical Car And Van Rental customer complaints cite poor vehicle reliability, including worn tyres and engine issues.
  • Reports describe rude customer service and problems with billing such as overcharged deposits and disputed damage fees.

Key Takeaways for Future Customers

  • Inspect the car thoroughly and photograph condition before driving.
  • Confirm deposit and charges in writing and keep receipts for any refunds or disputes.
  • Weigh the convenient location against reported reliability and service risks.
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Anonymous
map-marker Erith, Bexley

They gave me a box on 4 wheels

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AI Highlights
  • - Rented a VW Passat for 22 days but got a beat-up Zafira.
  • - Car had 37,000 miles with no tyre replacement; stress followed.

I rented a vw passat thru Atlas Choice for 22 days . When we reached they gave us a beat up Zafira and we realised one hour after driving, that the tires were bald , wipers not working and engine noise so loud that we could not hear each other while the engine was on.

The car had done 37000 miles without a Tyre replacement

I called them to complain as the car skidded a couple of times and they said they had checked the tyres and it was the renters duty to check tyre tread treads

I would caution against renting from this company. They ruined our annual holiday and we were stressed throughout on either the car skidding, flat tyre or an engine breakdown.

Loss:
$4500
Cons:
  • Dodgy cars
Reason of review:
Damaged or defective

Preferred solution: Full refund

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LJ Lmz

Practical Car Rental a ripoff

AI Highlights
  • - Rented from Practical Car Rental; charged £50 for a bumper scratch.
  • - No discussion on the charge; deposit overcharge corrected after we called.

We rented from Practical Car rental in Hounslow near London and there a miniscule hairline scratch on the bottom of the bumper and they charged us 50 pounds!! When we tried to reason w/ them there was no discussion.

They were supposed to give us arise to Heathrow and because we were upset left us stranded in the middle of nowhere. We finally convinced them to call a cab. Rude and big cheaters.

Don't go near the nasty people a d place! Also we had to call as they overcharged us on a deposit but only when called caught their mistake.

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