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Ordered an electric quad for my sons 5th birthday in Jan 2017. The quad showed up damaged so I refused it. The back axle was literally outside of the box it was shipped in and completely bent. Called customer service only to get laughed at and hung up on numerous times while wasting my time calling repeatedly. After 3 weeks they finally shipped out a new bike which appears to be ok so far. No directions on how to install anything only bags of...
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1.6
#1011484
I purchased an ATV for my sons birthday. I received the ATV and it damaged by the steel angle iron frame they put around it to ship. Sent photos of the damage to Powersportsmax and filed a claim through them. Took almost a week and several phone calls and I then received an email saying they would reimburse me $10.00 for the damage. REALLY $10.00. I then called again and had to file ANOTHER claim, again several more calls. I then received an...
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#1005965
My 10 yr old used all of his birthday and Christmas money to order a hoverboard. We received quickly. The hoverboard has 2 large cracks. It won't self balance. It's 100% useless. I sent pictures, videos, and a lengthy explanation. I was offered $20 for local repairs. The hoverboard costs $278! I haven't gotten a response since my unsatisfied reply. This seems to be a complete scam. The customer service rep was no help. Just said the corporate...
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1.6
#1001358

Short Review for January 17, 2017, pc_order_processing

#992549
1.9
Purchased in november. Paid for registration. Waited 3 months and still no sticker or proof of registration. Asked for a manager and got hung up on. Was told there was no manager. Have called numerous times and have been told the papers are being processed and will recieve within 3-5 days. Asked for a refund and got hung up on.
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Powersportsmax Motorcycle Review

#991832
1.1
This lady who sounded like she was addicted to math picked up the phone and then hung up when I didn't have the order number. I called back repeatedly and they kept hanging up on me. They sent us a broken bike. It was a Christmas present for a little kid. IT's a scam. They know they're selling you ***, and it seems to be the customer service policy to avoid you once you catch on.
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Powersportsmax Atv Review

#991447
1.6
Broke the lower triple clamp on a 110cc 1 month after purchasing. They have never gotten a replacement part nor can they give me a date on when they will. Worst customer service ever
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Powersportsmax Hoverboard Review

#990597
1.0
Do not order from this company!!!!! They will not answer calls they will not return phone calls they will not return emails they are the most unprofessional business I have ever had any dealings with. They got me for $200 hover board that is junk from the second day that my 10-year-old son got it. I guess they want another class action lawsuit against them! I will pursue this until it's resolved!
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I MAILED A CASHIER'S CHECK FOR THE SUM OF 766.34 TO THIS COMPANY FOR AN ATV. I WAS ASSURED THAT i WOULD RECEIVE THE ITEM BEFORE CHRISTMAS. I COMMUNICATED THROUGH EMAIL TO MAKE SURE I WOULD GET IT IN TIME. AFTER A FEW EMAILS, THEY SAID THE ITEM WOULD NOT MAKE IT IN TIME FOR CHRISTMAS, BUT COULD BE A NEW YEAR'S GIFT. I TOLD THEM THAT MY 8 YEAR OLD WOULD NOT UNDERSTAND THAT HIS CHRISTMAS WOULD COME AFTER CHRISTMAS. THEREFORE THE ORDER WAS CANCELLED...
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Anonymous

Debbie C1208 I have had a similar experience. I ordered an atv for my 12 year old .. it looked like it was something he had when he was 4! I put it all back together and ready to ship back...

I have been trying to contact this company for two days finally got through to them today for a couple minutes before the person who sounded very unknowledgeable about the product hung up on me. I finally read all the reviews. I'm glad I did I was getting ready to purchase a number of units which I definitely will not be doing now!!!!! It sounds like this co. is a real looser!! Doesn't anyone from it care about selling and servicing their...
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1.0
I didn't like
  • No way to contact them
#992529
I purchased a Brozz 250cc and the rear tire kept losing air. I made attempt to contact them through the website and phone. When I finally spoke to a young lady she told me they had the received my email and she assured me that someone would call back. After a few days I called back and a male said they didn't see the order or any notes of my tire issue and said I waited to long. The whole month of December the calls first said a two minute wait...
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I called about a two day old hover board and I got my son for Christmas. It sounds like parts rolling around when he rides it or screws something like that there's a wire sticking out. The battery light will not stay on it flickers and then it's gone forever I'm scared that this thing is going to burn down my house I have called them, emailed them done everything in my power to get this resolved only to not have one phone call returned one...
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Anonymous

Anonymous you need to report them to the Better Business Bureau

1.0
#990600
I purchased a 125 cc 4 wheeler for Christmas for my son. The 4 wheeler cranked one time then the battery shorted out. I gave them a call and the sent me a new battery about two weeks later. When the battery showed up it was just a dry battery with no acid additive. I contacted them and they told me I had two go to auto parts store and purchase my own acid additive. I told them this is a warranty part so why do I have to pay for this. Now we are...
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1.6
Product
#988747
Do not expect to get any customer service from this company. i have called 50 times only to be hung up on. The Go Kart came with out all parts, no manual to assemble and defective parts. Be warned once they take your money you are on your own. The owner of the company should be ashamed. The website clearly states that "they will help you until your problem is solved, 100% satisfaction guaranteed" WHAT A JOKE, Stay away and spend your money with...
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2.3
I liked
  • Web site is convincing
I didn't like
  • 50 calls and was hung up on every time
  • No customer service
  • Fraud alert
#987944

Contact Powersportsmax

Headquarters Address:
PowersportsMax.com (Deeal Inc.)
9448 Rush St
South El Monte, CA 91733
Phone:
(626) 575-3768
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DO NOT BUY FROM THIS COMPANY!!! I wish I saw the reviews before I purchased from this company!! We purchased a go kart on December 15th... I never got an email with a receipt or shipping information so I called and after 4 attempts I got through to a guy who proceeded to tell me that he shows I was sent 4 emails already and when I told him I have not received anything he told me to check my spam folder and I told him I already had and he then...
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2.1
I didn't like
  • Hateful
  • Disrespectful
  • Rude
#986639