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Verified Reviewer
New Reviewer

Error on inverter

Only issue so far is having to wait 2 months for the parts. Other than that I am very happy with my panels. Company really needs to keep parts in stock. I was told I would be compensated for the energy I am not producing. Will see how that works out.
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ID
#3603285 Review #3603285 is a subjective opinion of poster.
Location
Saint Charles, Missouri

Error code s2502 showing on panal

Real fast to take your money but take months to resolve any problems after system is installed. Hours on hold to even speak to customer support do notonly to wait hours more for tech support

User's recommendation: Do not use this company. Changing their name wont solve their problems.

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ID
#3529549 Review #3529549 is a subjective opinion of poster.
Location
Milford, Pennsylvania

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Verified Reviewer
New Reviewer

Product does not last!

Run and run quickly away from this company. I had 14 panels installed in a ground mount array for 50k and the system did not last 9 months before half of the panels stopped working. I have been waiting for over two months for a service call to have someone come out to repair them. Who knows if someone from the company will show up, I rate my business transaction with Power Home Solar as the largest mistake that I have ever made in my adult life. I have not been that please with the Generac products either since most of the issues have arisen from the *** equipment.

User's recommendation: Run and dont fall for their lies.

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1 comment
#2163447

I should not have complained since now the system is at 100% failure rate.

ID
#3461420 Review #3461420 is a subjective opinion of poster.
Location
Mcminnville, Tennessee
Preferred solution
Deliver product or service ordered
We signed up to get solar panels and were told we would 100% power our home. But they installed only enough panels to produce part of what we expected. They did the whole contract on a computer, so you can't really see the contract and when you ask questions, they...
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ID
#3368278 Review #3368278 is a subjective opinion of poster.
Location
Asheville, North Carolina

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Verified Reviewer
New Reviewer

Was ripped off

Everything from misinforming me about how the tax credit worked and quoting my monthly bill after 17 months once tge tax credit is applied now that's not happening" to having a system that not really working and my electric bill is even more now, to actually screwing my home electric system this should be enough to cancel this business is a jk and will be making sure my community knows..

User's recommendation: Don't do business with them if you do keep every document text and promise recorded.

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ID
#3368250 Review #3368250 is a subjective opinion of poster.
Loss
$57000
Preferred solution
Full refund

Poor service and not as promised

We have solar panels from Power Home Solar. They are not working as they should, and it takes a long time to get someone out to get them up and running again. They will work right for a few days, and then they go back to particle production again. The company hasn't lived up to their promises and hey don't seem to care. We are now paying double to power our home. We are making a loan payment that is almost equal to what our power bill was before the solar panels. Furthermore, we are also paying our usual power bill to the electric company. Its costing us more with solar panels. With PHS it is buyer BEWARE.

User's recommendation: Stay away from PowerHome Solar.

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ID
#3112615 Review #3112615 is a subjective opinion of poster.
Location
Asheville, North Carolina
Pros
  • Could be a good company if they tried
Loss
$46
Preferred solution
Deliver product or service ordered

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