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Poor & Misleading Company

In the beginning of my buying process Powerbilt Steel staff were helpful with a design of a large garage. They sold me a unit including the price to construct it after I had put a concrete pad down. Two days after signing the contract they came back and said that the subcontractors would not travel to Up State NY and offered to sell me a Quonan Garage that is easy to construct and install with some help. The staff assured me that the building was ready to build and did not require any cutting or specialist tools, taking 2 to 3 days to complete. It took about 4 months to take delivery but that was not an issue at the time. I found a building company who agreed to construct and assemble the building, but they could not do it for a year because of workload and weather conditions. The team started construction in September with 4 guys and my help. We had the instructions ready to begin. It immediately became evident that the instructions were generic and not detailed, not comprehensive and easy to follow as Powerbilt Steel stated. Once we had the base plates installed and bolted down, after about 5 hours work, we started building sections to erect. Each section took around 50 minutes with 5 guys and the help of scaffold, ropes, and a lot of muscle. We made steady progress, but it was obvious that this was not going to take 3 days. On the fourth day we started on the end walls and found that Powerbilt had lied about everything being cut! Every sheet of steel had to be hand cut, the door entrances hand cut and no templates to work with. The assembly plans were of no use, and we had to make templates for every section. The professional team got done after five and a half days, not including the installation of the garage door. Total man hours amounted to 198 hours, a long way off from the the 2 to 3 days claimed. If Powerbilt had honored the original contract, I would have paid approximately $3,200 for the building. It cost me $9,850 and that was the builder being generous to our dilemma. I have written to Powerbilt Steel 3 times to find a way of compensating for the losses but of course, no replies. Do not buy from this company unless you want to be totally misled, lied to and deceived.

User's recommendation: Keep well away.

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#4099831 Review #4099831 is a subjective opinion of poster.
  • Lied
  • Misleading
  • Do not reply to emails
Preferred solution
Price reduction

Just run around

I place a order for a carport and put a down payment said 4to6 weeks notting yet. Got send pictures which is a joke I myself not need a picture to start making a building.which I would have looked at reviews and the Better Business before I order.. all they do is give you a low price and got your down payment and never hear from them.

User's recommendation: Run as fast as you can.

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#3304517 Review #3304517 is a subjective opinion of poster.
Mission, Texas

Why lies and waste time

I spoke to Lori Malone asst sales mgr we spoke many times about a 30x70 building. I was crystal clear that I was building a music studio and a residential apartment. WHY after weeks of planning and working with Lori, today I found out by her own company that they sell only storage buildings NOT recommended for my purpose.. Why did the asst sales manager who stroked me for weeks then basically say oh well

User's recommendation: stay away from this company.

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#2893419 Review #2893419 is a subjective opinion of poster.
Kodak, Tennessee

Horrible experience