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New Reviewer

Endless problems with 3 yr. old mower

I think I pd. around $300 for this self-propelled, battery, mulching mower from Poulan in 2017. It has been nothing but an endless money pit on repairs/replacements. First, the PLASTIC carb. was replaced after 2 years because being close to the heat source, it started...
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1 comment
#2143398

I know how you feel it isn’t right for this company to treat the consumer this way I need paddles for my snowblower that isn’t 3 years old yet smh I going to take them to small claims court on this issue and they can give me my $350 back and pick the trash up from my house

ID
#2162895 Review #2162895 is a subjective opinion of poster.
Location
O Fallon, Missouri
Cons
  • Endless repairs on a well-maintained machine used by me alone
Loss
$300
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Husqvarna should be embarrassed

Purchase a PR4218 0n 06/16/2020 and it lasted about 5 minutes and now will not start. Not able to return it from the place of purchase because I put gas in it. I have been calling Poulan every day since the 16th and have over 2 hours on hold waiting to speak to customer service and have yet to speak to anyone. To sum it up I have a saw that does not run, a tree half done and out 200.00.

User's recommendation: Don't waste your hard earned money on Poulan products.

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ID
#2008801 Review #2008801 is a subjective opinion of poster.
Pros
  • Price
Cons
  • Get what you pay for
Loss
$200
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

My chainsaw has only 5 hours on it and had to be taken to repair shop.

I dropped my saw at ProTool in Goshen,NY on February 17. They in turn sent said saw to a repair shop they use( meanwhile ProTool are the repair shop Poulan Pro sent me to). Today is June 3 and my saw still is not fixed. Poulan Pro has refused to even consider giving me a refund or a store credit so I may purchase another saw. Ive owned this particular saw since June 2018... warranty expires this month. Im extremely frustrated since I spent 191.36 on this saw. I will NEVER own ANYTHING Poulan makes again in my lifetime. They do not stand behind their products and when you are able to speak with customer service they are not very helpful.

User's recommendation: Don’t waste your t.

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ID
#1965474 Review #1965474 is a subjective opinion of poster.
Loss
$191
Preferred solution
Full refund

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New Reviewer

Unable to find replacement bar for poulan 221pro 40cc saw

My saw runs alright but the chain won't stay on the bar. I think the bar is bent so i'm trying to find a new one. Now there are a lot of standard replacements but my bar has the chain adjustment in the bar and I can't find another like it. Where can I get one??? There's a number 53004**** on the bar. Please help.

User's recommendation: Don't buy a saw with this kind of bar!

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ID
#1859985 Review #1859985 is a subjective opinion of poster.
Location
Norwalk, Connecticut
Preferred solution
Let the company propose a solution
New Reviewer

Had chain saw for 1 yr and used it one time last year