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Potty Rock responsiveness and customer service

Do not order from this company (Pottyrock.com). I placed an order a month ago and placed several phone and email inquiries into the status of my order, only to receive a single email from 'Bill' asking ME what I ordered! I replied with the transaction ID number from my receipt and heard nothing back. I finally got through on the phone several days later and it was 'Bill'. He said he was driving and could not take down my information (sounds like a professional company, huh?), so he handed the phone to his 'secretary' who said their computers had been infected with a virus and order history was lost! She said I would be getting my order, but I insisted on a refund since it had been so long and I had such a poor customer service experience. We will see what happens... I will be shocked if they are even able to figure out how to issue a refund. DO NOT DO BUSINESS WITH THIS COMPANY UNLESS YOU WANT TO BE FRUSTRATED AND FEEL TAKEN ADVANTAGE OF.
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ID
#305243 Review #305243 is a subjective opinion of poster.
Location
Buffalo, New York

Potty Rock does not work

Potty Rock Multiple Choice Question: 1. Purchasing the Potty Rock is the same thing as taking scissors to a $20.00 bill. 2. Purchasing the Potty Rock is similar to planting a $20.00 bill in the ground and expecting a money bush to grow in a few shorts weeks. 3. In about two days time, neighbors who learn of your potty rock purchase will go from thinking you are as smart as Dr. House to as dumb as dirt. 4. All of the Above. *If you selected four and are considering picking up a Potty Rock to train your dog, congratulations. Enjoy an extra Andrew Jackson in your wallet.
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1 comment
#267844

Sorry to say but the first thing you have to be smarter than the DOG

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ID
#229121 Review #229121 is a subjective opinion of poster.
Location
Baltimore, Maryland

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