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My Potterhill Homes is Moving Due to Code Violations & Poor Workmanship

My Potterhill Homes is Moving Due to Code Violations & Poor Workmanship
Potterhill Homes built a house for me in November 2011. About 16 months ago, there were signs of a serious problem. Potterhill Homes & Residential Warranty Company wasted an entire year refusing to address the issue, pointing fingers at each other, and dragging their feet in the investigation. Now the home is in dire need of fixes that cost money, which I don't have. The video shows it all. Please share the video and if there is anyone out there who can help without taking further advantage of the situation, I am open to suggestion. At the very least, let other people know this is the type of workmanship you might get with this builder.
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2 comments
#1790564

Holy moly. Are we the same person?

We built in 2015. During the build and since then have had absolutely nothing but trouble and issues that they refuse to fix.

Many in my neighborhood that built with PH have a similar story to ours. My family’s dream home has been nothing but a nightmare.

#1790778
@Thania Pcj

I know, right? This builder is despicable and I can't believe no one has done anything about it.Even more ridiculous is the amount of apathy I've encountered when dealing with this situation.

All I can say is share my video and let other people know what is going on. Thanks for your comment and I'm truly sorry you're having to deal with the same nightmare.

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Featured
ID
#1553842 Review #1553842 is a subjective opinion of poster.
Location
Miami, Ohio
Pros
  • Fact that they built netzero homes
Cons
  • Refusal to own their mistakes and fix the situation
Reason of review
Damaged or defective
Loss
$225000
Preferred solution
Full refund
New Reviewer

What a Joke of a Company

It is embarrassing having people over to our house with some of the quality of work that was done. The yard is equally embarrassing as a poor job of grading was done. Good luck trying to get a hold of the warranty department have sent several emails and weeks of no responses. I regret building and will probably never build again because of my expirence. I would add I would never by a pre existing Potterhill built home. Your only as good as the people who work for you!!!!
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ID
#1370425 Review #1370425 is a subjective opinion of poster.
Location
Alexandria, Kentucky
New Reviewer

Pissed customer

Potterhill Homes - Pissed customer
Potterhill Homes - Pissed customer
Hello, We are a couple who purchased a house with Potter hills, it has been a living nightmare. They are the worst company ever to deal with. Dealing with Vicki and others they wrote up what you want and took your money that was okay, except the driveway. The real deal is the people who suppose get the contractors and see that the work gets done. It is terrible how they left our house undone. They lock you out until it's time to do the final walk through. They agreed to have things done at the signing. All lies, we will be in this home a year in October the drive way has not been corrected, cabinets not closing, doors, *** floors coming apart, basement floor, walls cracking. Worst furnace. I telling you don't buy with Potter Hills or Fischer they have some connection. Well Carol has messed with the wrong family. We have our documents and how long the house was left opened and how long it took them to put everything together we have a camera with dates. Why don't we all get together and shame them. I already contacted two news station who is ready to take action. One of the news person has a family member who purchased with Potter hill and is having the same problem. He has given us other information how to go about suing and getting all the work done. I don't mind giving my name and number to families who are ready to take action. One other person is on board.
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ID
#1366902 Review #1366902 is a subjective opinion of poster.
Location
Cincinnati, Ohio
Pros
  • People we met when we first decided to go with them
Cons
  • Are liars and disrepectful
Reason of review
Poor customer service
Loss
$331447
Preferred solution
Full refund
New Reviewer

Buyer Beware: Potterhill Homes is NOT a reputable company