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Postman plus poor customer service

Postman plus was paid to fedex official court documents that were time stamped and sensitive. They did not give a fedex receipt or tracking numbers and then charged almost 80 dollars for a service they did not deliver on. When dissatisfaction was brought to their attention, they blamed fedex and told us to read the postman plus receipt which states "not responsible for deliveries not completed". What kind of "postman" does not give a guarantee on the services you pay them to do? The kind that do not value their customers, or the material you send through the company with such unprofessionalism.
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ID
#186830 Review #186830 is a subjective opinion of poster.
Location
Baltimore, Maryland
Loss
$86

About

Postman Plus Delivery Policy
To read more: http://www.postmanplus.com/Shipping-Services-Baltimore-MD.html
Summary



Postman Plus was founded in 1987, by Christopher "Kit" Bateman in Baltimore, MD. The Postman Plus network was formed to assist owners of independent retail UPS such as postal shipping, packaging, consumer and business service centers, overcome obstacles such as name recognition, group purchasing, advertising, research etc. A Postman Plus store is a "one-stop postal shop" offering UPS, Post Office, FedEx and Heavy Freight shipping, expert packing services, boxes and mailing supplies, copies, FAX, private mailboxes, printing services, bulk mailing, passport photos, notary and other services. Postman Plus professionals custom-pack and ship small items, large freight or entire households, businesses or estates. Packaging Services are performed on premises, using only UPS/Post Office approved boxes, styrofoam peanuts, bubble wrap, mailing bags and tape.

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