New Reviewer

Posh mommy poor customer service

This company never answered their phone and did not respond to email until I threatened to cancel my order. Worst customer service ever! They also put their logo on the plates without letting you know ahead of time. I just bought my wife 3 engraved plates for Christmas. We both were unpleasantly surprised with the logo on the plates. Wish we could send the whole thing back. It is not mentioned anywhere on their website that they do that. In Addition, they shipped the wrong chain. The plates were yellow gold And with that they shipped a sterling silver chain.
View full review
1 comment
#397852

Dear Sir,

We saw your complaint and wanted to clarify that we did actually respond to your email as well and speak to you on the phone within a day of your call. We apologize if our response was delayed for any period of time, as we were very busy during Xmas.

I remember this order clearly because you did in fact order a silver chain with your gold pendants. Many customers combine silver and gold so we were unaware that this was a mistake.

Regarding our trademark with carat stamp, we show them in our photo gallery and most customers like that there is a clear mark that it's not a knock off and is also .925 silver or 14K gold. We are sorry you had a poor experience and wish you a happy new year!

ID
#283966 Review #283966 is a subjective opinion of poster.
Location
Chicago, Illinois

About

Poshmommy Return Policy
To read more: https://www.poshmommyjewelry.com/sales/guest/form
Poshmommy Delivery Policy
To read more: https://www.poshmommyjewelry.com/shipping-handling
Poshmommy Terms of Service
www.poshmommyjewelry.com detected that The Client's JavaScript seem to be disabled. The Client must have JavaScript enabled in The Client's browser to utilize the functionality of this website. Please replace this text with The User of Website Privacy Policy. This privacy policy sets out how uses and protects any information that The User of company services give when The Customer use this website. Should Website ask The Client of Poshmommy to provide certain information by which The User of Website can be identified when using this website, then The User can be assured that it will only be used in accordance with this privacy statement. The User should check this page from time to time to ensure that The Customer are happy with any changes. www.poshmommyjewelry.com may use the information to improve Company's products and services. The Company may periodically send promotional emails about new products, special offers or other information which Website think The Client may find interesting using the email address which The User have provided.
To read more: https://www.poshmommyjewelry.com/privacy-policy-cookie-restriction-mode/
Poshmommy Privacy Policy
Website detected that The User's JavaScript seem to be disabled. The Client of Poshmommy must have JavaScript enabled in The Client's browser to utilize the functionality of this website. This privacy policy sets out how The POSH Mommy Jewelry Online Store uses and protects any information that The Client of Poshmommy give The POSH Mommy Jewelry Online Store when The Customer use this website. The POSH Mommy Jewelry Online Store is committed to ensuring that The User's privacy is protected. Should Poshmommy ask The User of company services to provide certain information by which The User can be identified when using this website, then The Client of Poshmommy can be assured that it will only be used in accordance with this privacy statement. The POSH Mommy Jewelry Online Store may change this policy from time to time by updating this page. The User of Website should check this page from time to time to ensure that The Customer are happy with any changes.
To read more: http://www.poshmommyjewelry.com/privacy-policy
Poshmommy FAQ
Poshmommy detected that The User's JavaScript seem to be disabled. The Customer must have JavaScript enabled in The User's browser to utilize the functionality of this website. Standard, Expedited and Quick Ship Shipping Methods are for the continental United States. Using any other method could cause delays in shipping. Please be sure to set-up an account with POSH Mommy. This will allow The User of company services to check the status of The User order as much as The Customer like. Sterling silver naturally tarnishes when exposed to air and other elements. There are other factors that can cause tarnish as well: some skin types, lotions, exposure to other tarnished jewelry, improper storage, etc. How The Client's jewelry is stored can make a difference in how quickly The User's jewelry tarnishes. When not being worn, The Customer's jewelry should be stored in a closed jewelry box or a plastic bag.
To read more: https://www.poshmommyjewelry.com/faqs
Summary

Poshmommy Inc. is a USA hand made jewelry shop founded by Ali Krebs in 2007. It is a unique and fashionable mommy necklace company licensed by Stuller Inc. to sold own products in 40,000 stores. From stones to metal sizes and thickness almost every product is now made in tarnish-resistant .925 sterling silver, 14KW and 14KY gold. Also the most special requests including rose gold, 18K, platinum, even genuine stones diamonds, ruby’s, sapphire’s can be fulfilled by Poshmommy. Poshmommy is now sold within USA and internationally .

Poshmommy reviews and complaints
Edit Description

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article