Portos Bakery
Portos Bakery Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Portos Bakery has a 3.6 star rating based on 7 reviews. Consumers are mostly neutral; 100% would likely recommend. Rating split 71% positive, 29% unfavorable. Reviewers value customer service and location; price level is medium.
Key Takeaways for Future Customers
- Everything is frequently described as delicious and worth trying.
- For gifts use Apple Pay or Zelle to avoid gift card delivery problems.
- Expect medium pricing and limited east coast locations.
Negative Feedback / Risk Areas
- Delivery problems and FedEx shipment delays cited in Portos Bakery reviews.
- Missing or wrong gift card orders and no readily available phone number.
- Order mix-ups, disconnected calls, and other customer complaints about access to support.
Positive Feedback
Many reviewers call the food delicious, good, and yummy; several issues were resolved by representatives and customers recommend the bakery.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Portos Bakery has a 3.6 star rating based on 7 reviews. Consumers are mostly neutral; 100% would likely recommend. Rating split 71% positive, 29% unfavorable. Reviewers value customer service and location; price level is medium.
Key Takeaways for Future Customers
- Everything is frequently described as delicious and worth trying.
- For gifts use Apple Pay or Zelle to avoid gift card delivery problems.
- Expect medium pricing and limited east coast locations.
Negative Feedback / Risk Areas
- Delivery problems and FedEx shipment delays cited in Portos Bakery reviews.
- Missing or wrong gift card orders and no readily available phone number.
- Order mix-ups, disconnected calls, and other customer complaints about access to support.
Positive Feedback
Many reviewers call the food delicious, good, and yummy; several issues were resolved by representatives and customers recommend the bakery.
Media from reviews
Riverside, California
Issue with order #342**** has been resolved
I was able to speak to a Porto's representative. The issue was resolved.
No further actions are required.
- Delicious food
Preferred solution: Nothing. The issue was resolved.
User's recommendation: Everything is delicious!!
Riverside, California
Issue with order #342****
Good experience. The issue was clarified. I appreciated speaking to the Porto's representative.
Issue was resolver and explained in an intelligent clear manner.
I had questions regarding an item that was not ordered. I was satisfied with the explanation given by the representative.
User's recommendation: None at this moment.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing gift card
- - This is the second time we have had an issue ordering from Portos.
- - We like Portos bakery items for gifts.
- - Next time we use Apple Pay or Zelle.
This is the second time our family has had an issue with ordering from Portos. We really like their bakery items so we think of them for gifts.
The CS person said check spam/junk. But the funny thing is we get their advertisements. Next time I think we will use Apple Pay or Zelle. Let hassle.
We will still order but not their GC.
They did give me the GC code, but I had to search for CS number before I could speak to someone. Not the way to order gifts.
- Good food
- No readily available phone number and bad gc system
Preferred solution: Better service.
User's recommendation: Use Apple Pay or Zelle for sending gifts.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing one order
- - Good products; next time I'll use Zelle or Apple Pay.
- - Spam and junk were checked, but the card never arrived.
- - Code was sent and forwarded.
Good products, just next time I will Zelle, Apple Pay or something else. And yes the person checked spam and junk still never got the card.
They did send me the code which I sent to the person. Shouldnt be so complicated.
User's recommendation: Used Apple Pay or Zelle for gift instead.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAfter waiting xx time was disconnected Shipment not received for 4 days
- - Order was claimed pickup Thursday; not delivered by Monday.
- - Received eight FedEx emails with varying delivery times.
- - Need to speak with someone.
My claim my order was pickup from your bakery Thursday and today Monday not delivery, received about 8 e mail from FedEx. With different times and dates of delivery
I need to speak yo some one urgent
User's recommendation: Do not order if the delivery is Fed express
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong item sent
I ordered meat pie but received guava strudel for our party today 10/26. I tried to call but there is none listed!
What kind of a company is this?
User's recommendation: Not sure about service. No phone to call!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTHE PACKAGE WAS NOT RECEIVED
- - Order 986289 for 12/12/2024 not received; second note; address Tina Halpin, 239 Cecelia Acres Dr., Warminster, PA 18974; perimeter not found.
Order number is 986289. Selected delivery date is: 12/12/2024.
Shipping Address: Tina Halpin, 239 Cecelia Acres Dr., Warminster, Pennsylvania 18974, United States. This order was not received, this is my second message to your bakery. She tried looking for it around the perimeter and could not locate it at all. It is so sad that I was bragging about how good the pastries are and then to lose it.
Your assistance on this matter is very much appreciated.
Thank you. My problem now is that she's leaving tomorrow morning for the holidays.
- Yummy food
- Needs more location - should have one in the east coast
Preferred solution: to deliver it to me instead so I can give it to my daughter instead Tina will not be there to enjoy it!
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