Resolved
MARTHA L Mhk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Portland, Oregon

Resolved: RETURN

Updated by user Mar 26, 2024

Company fixed the issue and I have been provided with apology. I ordered wrong I ordered 2 times and because it was a final sale they would not accept a return or refund I t wasn’t great!

Original review Mar 11, 2024

You double shipped me so I want to know how to return!

Martha Lewis

(831) 818-****

mooresailboats@***.com

222 Alta Dr Watsonville, CA 95076

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Loss:
$177
Pros:
  • I need to talk to someone

Preferred solution: Full refund

User's recommendation: I have ordered boots before HELP ME!!!

Marcel Iiw
map-marker Chicago, Illinois

I have ordered many of your products

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My latest purchase, a large beautiful wallet with a shoulder strap. So beautiful, so well crafted.

I love its versatility. Beautiful, fine leather. I love it and this is the one to order. Can carry a cell phone and all things in a wallet.

Can be carried in a large purse or on its own.

Got a great deal. I'll be back.

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User's recommendation: Buy this wallet

Resolved
Barbara D Jar

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Refund

Updated by user Nov 24, 2023

Company fixed the issue and I have been provided with apology. Lots of emails & mayb pissed consumer. Not sure.

Original review Nov 17, 2023

To Dahlia & Sage order#141****

I have been contact with Dahlia I was told that I could cancel the gift card and get a refund, I was unable to find a substitute for the last 2 bags.

Now I get a email from Sage once again I do not want the GIFT CARD I want a refund to my additional paymeny method. I hope this clears this up.

Barbara Dalora

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Preferred solution: Full refund

Lori A Dnn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Portland, Oregon

No customer service to correct error

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Portland Leather Goods - No customer service to correct error
Updated by user Sep 22, 2023

I have heard nothing back about my partial refund payment

Original review Sep 15, 2023

My daughter Accidentally ordered a bag - tried canceling order right away and it wouldn't let me. Took days to get a response from customer service (which is no service) and they still charged me the shipping.

The system would not let me cancel in the allotted time. Not the customers fault - never deal with this unprofessional rip-off company.

Date of experience: September 12, 2023

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Loss:
$12
Pros:
  • No pros
Cons:
  • No customer service
  • Horrible shopping technology

Preferred solution: Full refund

User's recommendation: Stay away

Jerika Hom

$ 22 shipping and return - AVOID

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Do not make the mistake that I did - order from a company that offers free shipping and free returns, and there are plenty of such good companies. The shoes from Portland were not comfortable and the shipping and return cost me $22.

No one needs this today, there are plenty of good alternative to this terrible company, Avoid

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Loss:
$22
Anonymous
map-marker Grand Rapids, Minnesota

FedEx delivered my package to the wrong house-

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FedEx delivered my purse to the wrong address- wrong home

FedEx delivered my package to 1612 & my house number is 1512. My husband,granddaughter, & I walked the neighborhood & found my package still leaning against the door of 1612.

A nice old gentleman answered the door & was very happy to help us out! Pam Berg

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User's recommendation: FedEx was not helpful to my problem, but Portland leather was doing all they could to help.

Cynthia E Ixr

I couldn’t speak to any agent on the phone

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Helps to know that the only thing that matters is the fact that you are not a fan of the game and that you are not going to play it with your friend or friend because you are not playing it with them because you are playing with them because you are a fan of them and they are not playing with you because they are playing with you and you are playing with your friend and you are not going to be playing with them anymore because you are

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Cons:
  • No phone

Preferred solution: Service

User's recommendation: Get a phone

Anonymous
map-marker Baton Rouge, Louisiana

Orders

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I have been trying to contact customer service to no avail, as of today. Get your customer service up to specification.

Awaiting your response.

Please call me, It's exceeding difficult to contact customer service on any matter. Balbir Kapany 732-921-**** please call or email me at Bkapany@***.com

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User's recommendation: get your customer service up to specification. Awaiting your response. Please call me Its exeedi9ng difficult to contact customer service on any matter. Balbir Kapany 732-+921-**** pl call or email me

Anonymous
map-marker Baton Rouge, Louisiana

Change my order to different color ???

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The site showed that the color was not available yesterday evening so ordered it but today its available. Need to change to the color from and the price to what is being shown at the moment Please call me 732-921-**** Balbir Kapany. Guys I need your help.

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