Portillos
Reviews and Complaints
Doesn't listen to customers' reviews.
User's recommendation: 630-581-****
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Verified Reviewer | Carpentersville, IllinoisOrdering
Food quality is getting worse
User's recommendation: Avoid Italian beef sandwiches and vanilla malts
Merrillville IN on 81st Avenue need to be "reassigned"already
My Google review explains...
You guys suck the sweat off balls. Orders so small that a half wit can't screw up is an everyday screw up for this staff.
Aside from can't read to put chicken on a salad when the receipt is highlighted in bright yellow ADD CHICKEN, making people spend gas to have them correct their mistakes, consistently according to other people as well as me that wont come back here due to it along with no brains, uneducated, they're not smart at all, no manners, no morals, ethics, respect. Mommy failed them all.
Everyone here should be fired & sent to military school to be set straight before being allowed to be work elsewhere. Fire them promptly cuz not only can the business be saved by good & right people for the jobs that deserve the jobs, but they'll *** the wrong people off in this crazy society & innocent people with them will be hurt cuz people are & will be crazy enough to do something
User's recommendation: Don't come to this location if you want service with a smile without mistakes, attitudes, & ignorant people
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Gurnee, IllinoisIncorrect order
Preferred solution: Full refund
User's recommendation: Stay away unless willing to accept whatever you're given.
Complications placing and receiving otder
User's recommendation: Eat somewhere else unless you have time to wait in case of errors
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Chicago, IllinoisWas treated very bad about a o
Preferred solution: Full refund
User's recommendation: Check your order
Won’t answer Customer Service phone number
Questions about my order
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Verified Buyer | Plainfield, IllinoisFirst time a little upset
Preferred solution: Let the company propose a solution
User's recommendation: Fill the drink cups!
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Verified Reviewer | Tampa, FloridaIncident at the job
There is females there that I work with that are trying to bring up old things that was said Selena is mad because Im
Dating someone now there was a incident when a guy she was talking to screamed and yelled in her face threatening to beat her up I felt sorry for her brought her something for Valentines Day gave her a hug I admit I did say something towards her saying that when she reached for the hot dogs I got a erection mind you nobody In that job is saints they all go back n forward saying sarcastic jokes to one another loud sometimes in front of customers and theres this girl name zuly I complimented her about her lips which was not in a sexual way I explained to her that thats just a eye catcher on a female to me I aint said it no type of disrespectful way and I even told her to her face that I didnt want her and I just gave compliments where its due Im very respectful especially on the job site and theres this girl name amber one day she constantly was saying oh I like Tre he always cleaning etc. no one I said anything to was a minor so she was putting lotion on her hands saying slick stuff about I said a harmless joke because EVERYBODY In there says worse things and done worse things than me Im
There best worker there and everyone of them
Can vouch so now this the reason all of a sudden things want to be said I just recently saved a girl
That works there out of a domestic violence relationship they see Im happy they see she becoming happier they seen us hugging and kissing and also walking to work together they see somebody actually instrested Im me they see the love because all these things were said months before they even found out its the girl
Selena who is in her feelings the most they come to my station hot dogs/table snatching stuff throwing stuff acting like Im there boyfriend I address it every time and so
Once I noticed negative energy trying to attack me through my job I take my bible to work and been
Reading it and not engaging or talking to the women and I know thats why there feeling some type of way Im about to become a manager at Wendys Im supposed to be a crew chief now they talking bout my tattoo on my face I work there because its convenient to where I live I enjoy the job its just that now I dont pay them any attention even just regular conversations to avoid mischief and drama my question is if I made them feel
Uncomfortable why wasnt any action taken when it first occurred if I made them feel
Some type of way and the girl
Amber was mad because she wrote her number on a peice of paper and I didnt use it because Im not interested
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Verified ReviewerSTOLEN WALLET CHICAGO- Shocker
Preferred solution: A new wallet
User's recommendation: Do NOT eat here
Need to Speak to a Manager
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Verified Buyer | Fort Worth, TexasAn order
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Verified Reviewer | Chicago, IllinoisIced cold food
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we just picked up drive thru from Shorewood locations and lemon cake shake only 2/3 full and they didn't put the sausage on the combo but charged us for it.