filters
state:
Show
city:
Show
category:
Show
product:
Show
Great place, great food, but the clerk at the pick up window just ripped my receipt out of my hand, handed me my food, and tossed my receipt before I could ask for it back. I bought food for more than one person so how do I collect my money without my receipt? Somehow...
Read more
5.0
I didn't like
  • Just want my receipts
#1036951
Reply to reviews
I love your hotdogs what happened? I could not chew them 4 of them terrible now i dont want to waste my money to try them again.Please fix the problem. love your place and food.I was their around April 11 2017 New Lenox illinois.We come their at least 3 times a month....
Read more
5.0
I didn't like
  • I am trying to send a complaint about portillos
  • Bad hot dogs
#1036539
Reply to reviews
Why offer a FREE LARGE FRY just for taking a survey, when the www.portillos.com/survey doesn't work? Even your questions that you ask here are absurd. Why should I have to write at least one hundred words? I think the *** that came up with that function is crazy or is...
Read more
Anonymous
Mickey

Here's the survey linktellportillos.smg.com

#1019263
Reply to reviews

Portillos Salad Review

Portillos
#1030261
1.0
Pissed I spent $32 my fries where cold and my chopped salad had old lettuce I will not ever go back to this place Portillo in Brookfield wi .
Comment Be first to start a discussion
Show

Portillos Drive-through Review

Portillos
#1023862
2.5
Waiting in line for 15 minutes. Only a few cars. Terrible system now. Used to be much faster. Is there only one cook? Still waiting for one beef sandwich. Need new system or new Mgmt
Comment Be first to start a discussion
Show

Portillos Italian Beef Sandwich Review

Portillos
#1022727
3.2
Noi am not file a complaint. Thank you.
Comment Be first to start a discussion
Show

Burgers Review

Portillos
#1005950
2.2
Oak Lawn, Illinois Portillo's constantly screws up drive thru orders. Manager Patrick says he will make good, but doesn't.
Comment Be first to start a discussion
Show
On my receipt dated 1-10-17, I noticed a free fries coupon if you take survey. I typed in site on receipt and could not find where to take it. I then went to Portillos.com and did not find it there. I have e-mailed them twice since and have not received a response. It...
Read more
Anonymous
Mickey

This is where you take the survey tellportillos.smg.comThanks Anonymous

Anonymous
Anonymous

Here is the linkhttps://tellportillos.smg.com/

#992186
Reply to reviews
On Dec. 31 at 6:26 pm went to Portillo's in Naperville IL. 1992 W. Jefferson Naperville, IL 60540 drive thru ordered Italian beef, Chicago hot dog, small fries, Large Coke and a piece of chocolate cake. When I got home to start to eat my wife and I notice the small...
Read more
2.7
I didn't like
  • Order was incomplete
#986179
Reply to reviews
I joined your birthday club around November 16, 2106 and have not received my coupon for cake. My birthday was November 23. I have checked my email many times and have received many advertisements, but not my coupon. I would like to believe I have not been scammed!...
Read more
Anonymous
Anonymous

it took me way longer to get my coupon. They will email you one you can copy and print. Be patient and it will come.

Anonymous
Anonymous

You registered so close to your birthday, you didn't even give them time to process your request! You act like your birthday was ruined because of this. WTF dude? It's just ...

3.4
I liked
  • Food
I didn't like
  • Receiving my coupon
#976900
Reply to reviews
Went to Brookfield, wi restaurant ordered dinner and waited and waited order never completed or lost in the kitchen somewhere. Manager rewrites order on bag, credits credit card does not give a gift card. 5 min. later order was done asked if done as in hot and...
Read more
offconsumerpissed
offconsumerpissed

"I told her I get sick they will,hear from my lawyer."Please do not get your "lawyer." AKA your public defender that costs people with a job money. What a lowlife.

1.2
#966528
Reply to reviews
I took my Granddaughers from Florida to have beef sandwiches they never went to a portillos before.when I bit into mine their was hair in mine.Now my Granddaughers did want to eat theirs.Dont you think the people who fix the sandwichshould wear a hair net. Still love...
Read more
1.4
I liked
  • Hair in food
#959008
Reply to reviews
I ordered three beefs with peppers on the side, when I checked the bag three beefs were in the bag but there were no peppers. The bag was taken back and returned with the three sides of peppers. I never checked the bag again to make sure the three sandwiches were...
Read more
I didn't like
  • I am trying to send a complaint about portillos
  • Service at all
#925458
Reply to reviews
This was a terrible experience today at Portillos in Forest Park location. THEY ARE SO RUDE. I USE MY APP TO PLACE A ORDER TODAY TOTALLING $18.41 and they refuse to let me use the $5.00 discount on my order. Saying I didn't have the app.. hERE IS MY ORDER #42950560...
Read more
2.1
I didn't like
  • Service at all
#914788
Reply to reviews