Porsche Plano
Porsche Plano Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Porsche Plano has a 1.7 star rating based on 2 customer reviews. Consumers are mostly dissatisfied; recent recommendation noted "There other car companies out there!". Reviewers value diversity of products and the website but report high price level and poor customer service.
Key Takeaways for Future Customers
- Check Porsche Plano reviews and compare pricing and service before buying.
- Confirm test drive availability and get promises in writing.
- Inspect delivery closely, especially wheels and documentation.
Negative Feedback / Risk Areas
- Repeated complaints about unresponsive sales staff and broken promises.
- Allegations of undisclosed deal terms and deceptive trade practices.
- Customers report issues with delivery damage and poor follow-up, contributing to Porsche Plano customer complaints.
Positive Feedback
Customers praise the diversity of products and a usable website, though high prices and service issues reduce satisfaction.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Porsche Plano has a 1.7 star rating based on 2 customer reviews. Consumers are mostly dissatisfied; recent recommendation noted "There other car companies out there!". Reviewers value diversity of products and the website but report high price level and poor customer service.
Key Takeaways for Future Customers
- Check Porsche Plano reviews and compare pricing and service before buying.
- Confirm test drive availability and get promises in writing.
- Inspect delivery closely, especially wheels and documentation.
Negative Feedback / Risk Areas
- Repeated complaints about unresponsive sales staff and broken promises.
- Allegations of undisclosed deal terms and deceptive trade practices.
- Customers report issues with delivery damage and poor follow-up, contributing to Porsche Plano customer complaints.
Positive Feedback
Customers praise the diversity of products and a usable website, though high prices and service issues reduce satisfaction.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Plano, Texas
Very disappointed in used car salesman Scott
- - Advertised a preowned car that could not be test driven and was sold before a test drive.
- - Customer notes arrogant salesman and praises Sewell Plano as reputable.
I will never do business with this establishment. Why advertise a preowned vehicle for sale when you cant even test drive it?
The sales guy Scott gave me an assurance that he would contact me the moment it was available to test drive only to learn later that the car got sold! With such arrogance he stated that the new owner didnt need to test drive it before buying it. How pathetic.
Im happy I landed up buying mine from Sewell Plano. Now thats a reputable establishment.
Preferred solution: Apology
User's recommendation: There other car companies out there!
Plano, Texas
Buyr Beware
- - In April 2018 I bought a car from Porsche Plano.
- - They used deceptive trade practices, didn't disclose information, and promises were not kept.
Back in April of 2018, I purchased a car from Porsche Plano. They used deceptive trade practices, and did not disclose certain information related to the deal.
The result, will make it financially difficult in the future. Made certain promises they are not willing to keep. I have contacted them on numerous occasions but they refused to make it right.
Back in April of 2018, I purchased a car from Porsche Plano. They used deceptive trade practices, and did not disclose certain information related to the deal.
The result, will make it financially difficult in the future. Made certain promises they are not willing to keep. I have contacted them on numerous occasions but they refused to make it right.
Back in April of 2018, I purchased a car from Porsche Plano. They used deceptive trade practices, and did not disclose certain information related to the deal.
The result, will make it financially difficult in the future.
Made certain promises they are not willing to keep. I have contacted them on numerous occasions but they refused to make it right.
- Do not honor their promises
Preferred solution: Refinance the vehicle or take the car back for a refund
Boerne, Texas
Wheel damage from delivery clamps
- - I bought a new Porsche Macan from Porsche of Plano.
- - Wheels show clamp marks and chips after San Antonio service; Plano and Porsche North America deny responsibility.
I bought a new Porsche Macan from Porsche of Plano. We live near San Antonio and I took the car to Porsche of San Antonio for its first routine service.
They washed the car in a detailed manner and some damage markings appeared on the wheels. The San Antonio dealer didn't change the tires or wheels nor has the car ever been through an automated car wash with self propelled tracks. Porsche of San Antonio management said the symmetric indentions in each wheel were apparently from clamps used during vehicle transport. There are multiple identical clamp marks and chips on each wheel.
The manager at San Antonio said it appeared the wheels were clamped from the inside-out.
Porsche of Plano claims they had nothing to do with these wheel damages and Porsche North America also claims no responsibility for the damages. It's my opinion that Porsche Plano may have used products and covered up the wheel damages that were revealed when Porsche of San Antonio cleaned the wheels. The damage to each wheel was definitely not caused by me.
When I submitted the damages to Porsche of Plano, they offered a "fix" discount, not to replace the wheels with new ones. I bought a new car with new wheels, and Porsche should replace them with new wheels. I thought it odd that when I signed the papers to buy a new car, Porsche of Plano had me sign an as-is form saying there was no damage to the car. Now I understand why they did that.
It seems like they knew about the damaged wheels. This has been a terrible experience, and when I asked Porsche of Plano for help they became defensive and rude.
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Complain to Porsche corporate. Good luck on that, or you could sue of course.
Good luck on that also. Porsche hasn't been the same since old Ferdinand died.