Umesh K Qbp

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 Verified Reviewer | map-marker Plano, Texas
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#4792925 
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Very disappointed in used car salesman Scott

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1.0
I will never do business with this establishment. Why advertise a preowned vehicle for sale when you cant even test drive it? The sales guy Scott gave me an assurance that he would contact me the moment it was available to test drive only to learn later that the car got sold! With such arrogance he stated that the new owner didnt need to test drive it before buying it. How pathetic. Im happy I landed up buying mine from Sewell Plano. Now thats a reputable establishment.
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Preferred solution: Apology

User's recommendation: There other car companies out there!

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Ian P Bad
map-marker Plano, Texas
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#1312653 
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Buyr Beware

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2.3
Back in April of 2018, I purchased a car from Porsche Plano. They used deceptive trade practices, and did not disclose certain information related to the deal. The result, will make it financially difficult in the future. Made certain promises they are not willing to keep. I have contacted them on numerous occasions but they refused to make it right. Back in April of 2018, I purchased a car from Porsche Plano. They used deceptive trade practices, and did not disclose certain information related to the deal. The result, will make it financially difficult in the future. Made certain promises they are not willing to keep. I have contacted them on numerous occasions but they refused to make it right. Back in April of 2018, I purchased a car from Porsche Plano. They used deceptive trade practices, and did not disclose certain information related to the deal. The result, will make it financially difficult in the future. Made certain promises they are not willing to keep. I have contacted them on numerous occasions but they refused to make it right.
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Loss:
$30000
Cons:
  • Do not honor their promises
Reason of review:
Pricing issue

Preferred solution: Refinance the vehicle or take the car back for a refund

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Anonymous
map-marker Boerne, Texas
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#808805 
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Wheel damage from delivery clamps

Porsche Plano - Wheel damage from delivery clamps
Porsche Plano - Wheel damage from delivery clamps
Porsche Plano - Wheel damage from delivery clamps
Porsche Plano - Wheel damage from delivery clamps
Porsche Plano - Wheel damage from delivery clamps
I bought a new Porsche Macan from Porsche of Plano.  We live near San Antonio and I took the car to Porsche of San Antonio for its first routine service. They washed the car in a detailed manner and some damage markings appeared on the wheels.  The San Antonio dealer didn't change the tires or wheels nor has the car ever been through an automated car wash with self propelled tracks. Porsche of San Antonio management said the symmetric indentions in each wheel were apparently from clamps used during vehicle transport. There are multiple identical clamp marks and chips on each wheel. The manager at San Antonio said it appeared the wheels were clamped from the inside-out. Porsche of Plano claims they had nothing to do with these wheel damages and Porsche North America also claims no responsibility for the damages. It's my opinion that Porsche Plano may have used products and covered up the wheel  damages that were revealed when Porsche of San Antonio cleaned the wheels. The damage to each wheel was definitely not caused by me. When I submitted the damages to Porsche of Plano, they offered a "fix" discount, not to replace the wheels with new ones. I bought a new car with new wheels, and Porsche should replace them with new wheels. I thought it odd that when I signed the papers to buy a new car, Porsche of Plano had me sign an as-is form saying there was no damage to the car. Now I understand why they did that. It seems like they knew about the damaged wheels.  This has been a terrible experience, and when I asked Porsche of Plano for help they became defensive and rude.
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Reason of review:
Damaged or defective
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1 comment
Machele Imf
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#1126807 
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Complain to Porsche corporate. Good luck on that, or you could sue of course.

Good luck on that also. Porsche hasn't been the same since old Ferdinand died.

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