Porcelanosa Reviews
Porcelanosa Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Porcelanosa has a 3.5 star rating based on 2 customer reviews and mostly neutral sentiment. Rating distribution is 50% unfavorable and 50% positive. Pros include great, unique product selection; cons note delivery cost and contact difficulty. Price level reported as medium.
Key Takeaways for Future Customers
- Porcelanosa reviews show mixed experiences but strong product variety and valued customer service.
- Expect medium price level and consider delivery cost when budgeting.
Negative Feedback / Risk Areas
- Frequent customer complaints about high delivery cost, one report says delivery was 40% of order.
- Reports of being extremely hard to contact and slow responses.
Positive Feedback
Customers praise great, unique products and attentive customer service; technical support resolved parts quickly and provided a special tool at no cost.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Porcelanosa has a 3.5 star rating based on 2 customer reviews and mostly neutral sentiment. Rating distribution is 50% unfavorable and 50% positive. Pros include great, unique product selection; cons note delivery cost and contact difficulty. Price level reported as medium.
Key Takeaways for Future Customers
- Porcelanosa reviews show mixed experiences but strong product variety and valued customer service.
- Expect medium price level and consider delivery cost when budgeting.
Negative Feedback / Risk Areas
- Frequent customer complaints about high delivery cost, one report says delivery was 40% of order.
- Reports of being extremely hard to contact and slow responses.
Positive Feedback
Customers praise great, unique products and attentive customer service; technical support resolved parts quickly and provided a special tool at no cost.
Brooklyn, New York
Delivery question
I have delivery issue where the cost of your delivery is 40% of the cost of the order. Is it possible that delivery could be adjusted based on the size of the order
- Unique product
- Delivery cost is not in line with other tile stores
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRequest
- - Bought four Cubica tile boxes on the yearly sale.
- - Tile is fragile; two more boxes needed.
- - Wants two more boxes at sale price; please reply.
Bought four boxes of Cubica tile on your once-a-year sale. I purchased extra, but the tile is extremely fragile and I need two more boxes.
Is there a chance that I can order two more boxes at the sale price?
Please respond; this is my third message. Thanks.
- Great product
- Hard to contact
Preferred solution: Price reduction
User's recommendation: Extremely hard to contact.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGreat company to deal with! Today we needed an obscure part that Charlie, in technical support, was able to source immediately! He was professional, courteous, and a true gentleman!
Not only did Porcelanosa order the correct part, but they are also providing me with a special tool required for its installation at no cost!
User's recommendation: Don’t hesitate dealing with Porcelanosa! They’re an amazing company with great customer support!
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