Skip to content
Popmenu

Popmenu

get.popmenu.com
What is your customer experience with Popmenu?

Popmenu Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Popmenu has a 2.1 star rating from 5 customer reviews; consumers are mostly dissatisfied, yet 100% of users would likely recommend Popmenu to a friend or colleague.

Key Takeaways for Future Customers

  • Expect issues with refunds, billing, and cancellations reported by multiple customers.
  • Website and menu changes can be resolved quickly in some cases; monitor your site after updates.
  • Prepare for slow or unresponsive customer service and pricing errors.

Negative Feedback / Risk Areas

  • Refund delays and charge disputes.
  • Difficulty canceling orders and subscription or service cancellations.
  • Menu and pricing errors, website reliability, and late responses from support.

Positive Feedback

Some reviewers note prompt website changes and a helpful popup; a few recommend the company and praise customer service.

View full overview ›

Media from reviews

Popmenu - Menu issues
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
money food owner eatery lounge flavor account moneygreat restaurants response
Filter review
Sort by
Prateek Tqb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Francisco, California

Refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I order food in max they could not give my food it was postpone I pay my food thru your company u took payment still I did not recieve my refund

View full review
Michael B Yiq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Menu issues

Popmenu - Menu issues

Menu issue notcharging the customer for items. We have been working on the issue for 6 weeks. Please call asap 910554****.

Loss:
$20
Cons:
  • Still having problems

User's recommendation: Use door dash

View full review
Cafe Volo

Changes to website

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Changes to my website resolve very quickly and efficiently. Also added a popup window to help customers navigate easier.

User's recommendation: Highly recommend, great customer service!

View full review
Anonymous
map-marker Gorham, Maine

Late response Content

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • The Friday post for $3.14 pizza shows no idea how restaurants operate.
  • Post was made without asking me.

Obviously the person who posted (pizza for $3.14 ) on a Friday has no idea how restaurants operate.Very scary!!

In addition it does so without asking me!!

You cannot make a pizza for $3 based on todays food prices and this person wants me to sell them for $3.14 on a Friday night!Thats the day pizzeria's make money and thus person wants me to lose money

Great job!

User's recommendation: No good

View full review
Anonymous
map-marker Redmond, Washington

Money back

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Ive been charged $376 out of my account and I havent been the owner of Flavor eatery and lounge for over 2 months. Still waiting for the money to be deposited back in my account

View full review
Steve D Ljy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I'm gonna order a phone

AI Highlights
  • Steve DuPre says a call didn't go through.
  • He wants a phone from the company and asks for a callback.
  • Redacted number 209-531-**** was provided.

I'm not sure what happened, but I'm not sure what happened with the call that I was supposed to make, but it didn't work out for me and my phone number is 209-531-****. My name is Steve DuPre.

I'm interested in finding a phone from the company.

Please give me a call. Thank you.

User's recommendation: I was never able to call the company and talk to a representative

View full review
Analysa Xbo

Pricing errors

Please contact donna at 508 315 ****

We are prices errors on our webpage.

I would lije to fix them asap

View full review
Jeffrey Jon D

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

No one answering my call

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 1 confidential file for company representatives

Im cancelling my order at Maxs Restaurant in Queens New York for order on 11/24/23 at 11:15amI made a mistake on the date..Im suppose to order for today 11/23/23so Im cancelling that order please

Cons:
  • Hard to cancel order nobody picking up my call

Preferred solution: Cancel my order for 11/24/23

User's recommendation: It’s hard to cancel order at Max’s Queens Woodside NY

View full review
Don W Qzu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lack of customer service and satisfaction

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Not worth the effort, just a waste of money lost customers because of this

All a bunch of B.S. and lacking any professional business ethics

Cons:
  • Lack of communication

Preferred solution: Apology

View full review
Chinenye Svf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Still don’t have my new menu posted yet this is the second time that I have been told they are working on a problem in the back of the house

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Tvfrrttttyhjgffghhhhghjjgfjjhcfijccvhjcfbjhxcbjhvbjjvvukjvgjjbghkkvgjkbcfjnvvhjnbfjjnggjjhgghjbghijg

View full review
Anonymous
map-marker Atlanta, Georgia

Canceling the service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Please just cancel my service with your company. I am not interested to have business with you anymore and cancel my service for Night Life Pizza.

User's recommendation: It is very bad company and satisfied at all

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article