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POPFLEX

POPFLEX

www.popflexactive.com
What is your customer experience with POPFLEX?

POPFLEX Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • POPFLEX has 2.2 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Dont sent your items.
    Cons: Bad store.

  • Recent recommendations regarding this business are as follows: "I will never recommend this company. Too disappointing!", "Do not shop here", "Dont order items from popflex", "Do your ordering EARLY.".

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Show reviews that mention
order date number amouth weigle dit wasent refund cloud products
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Anonymous
map-marker Cologne, North Rhine-Westphalia

Shipping the product again

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Dear POPFLEX ,

I couldnt receive my product and it was sent back to your shop. Please deliver the product again to me. Thank you

Order details:

Order number: PF-122****

Order date: 2025-03-22T15:41:33.000Z

Items purchased:

Athena Backpack - Blue Mist

Studio Edition

Quantity: 1

135.95

Summary

Subtotal121.88

Discount(15.00)

Shipping - Economy International18.95

Tax0.00

Total140.83

Customer information

Shipping:Billing:

Fang

10

Kierdorfer Feld

Bergisch Gladbach 51429

Germany

fang.ley@***.com

+491762****744

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User's recommendation: I will never recommend this company. Too disappointing!

Henritta Pkh
map-marker Roosevelt, New York

Received wrong item

I never got thru. Number is incorrect

I sent an email

Please respond back to my email or call 516-661-****

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Arlo Amj
map-marker Coral Springs, Florida

It’s very frustrating because I can’t get even place a call??

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I tried to place an order online today. I have ordered from your company numerous times yet today they asked me for my date of birth that is very personal and I dont wish to give that I should not have to put my date of birth on a order when I have successfully ordered from your company numerous times ! I am very upset and frustrated

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Anonymous
map-marker Seattle, Washington

Dont stand behind their products

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I washed the cloud hoodie and it dis colored after one wash and they are only giving me a 25% refund.

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User's recommendation: Do not shop here

Monica W Kgo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Alkmaar, North Holland

Order is sending back to you

Updated by user May 19, 2024

They dit not answer me

Original review May 04, 2024

I had a order with number:

PF-816203.

And i dit not get mi order,de FedEx,sad i wasent at home.

So now i have to pay klarna72,90.

So can you plaese pay klarna dath amouth of money,becauce now i have to pay klarna.

Thank you for your understanding.

Regard,Monica Weigle

View full review
Loss:
$75
Pros:
  • Dont sent your items
Cons:
  • Bad store

Preferred solution: Full refund

User's recommendation: Dont order items from popflex

Patrice W Jjp

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Contact complaint

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Contains 2 confidential files for company representatives

Need to get ahold of pop flex for a return and the phone number is no good. Daughters jacket too big in arms. Water bottle holder not fitting.

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Preferred solution: Full refund

Rosario G Trs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

It was impossible to contact someone who could help me

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I placed an order of a Goya mat and when I choose the color I picked the wrong one so I wanted to make the exchange by contacting someone from costumer service who could help me with that but I couldn't talk to someone the service is terrible. I will neve ever buy something from this site.

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Preferred solution: Price reduction

Rosario G Trs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Vacaville, California

Wrong color of an item

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When I placed the order I choose the wrong color of a mat and I wanted to contact costumer service to see if they could correct my error but it was impossible for me to contact them.

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Amanda B Qte

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Item has not arrived

Contains 1 confidential file for company representatives
Original review updated Feb 06, 2023

I sent an email requesting an update on my order of the Cora backpack, as it had been more than 7 business days since I had placed my order. It was a gift for my 12 year old daughter.

She was very much looking forward to getting this backpack as a reward for making honor roll.

I was extremely disappointed when I received no response, just a refund.

I was truly hoping that I would receive the backpack still, even if it took a little extra time. I didn't mind paying for the item.

The communication was non-existent, and my daughter was very sad to learn that the backpack wasn't coming.

Amanda Bergeron

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Preferred solution: Deliver product or service ordered

Rohaan Fpw
map-marker Philadelphia, Pennsylvania

Parcel has not arrived

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Just looking for my other order # 2, = 1021 , 3 secret SCRUNCHIES In a flat small box ,Ibelieve it was on sale ..time - was 12:16 pm..Dec.13,2022,..

Item for $ 23:50.. the colors. Was different from, Order #1=PF 463498 = $

113.40...the date was-Tues.

Dec.13-2022 ..time- 9:28 am...THANKS i.

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User's recommendation: Do your ordering EARLY...

Anonymous
map-marker Walsall, Walsall

Parcel has not arrived

Have not had a confirmation e mail on hoodie purchased and goods have not yet arrived would love ke an update please

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Anonymous
map-marker Ankeny, Iowa

Exchange

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I need to exchange this for a larger size. I would also like to pick out a different color. -Adan Hernandez

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