map-marker Saint Louis, Missouri

Refund lacked

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We loved Popsecret for years Feel Best microwave popcorn out there! had few bad batches of 12 pk family packs finally called in told all info upc etc exp date good etc was nice and complicated company makes thankful have , spent 8.44 + tax on 12 family pack only got 4.99 coupon all money we spend on food now willful out popsecret too, company can't refund full price of one in these post Pandamic times then we must boycott popsecret too for 3.45 you ruined our trust but thank You for memory of God Bless
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User's recommendation: Company only out profit bottom lines to survive no loyalty honor

Cheri C Ycz

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Verified Reviewer
| map-marker Paradise, California

Wet mess Carmel popcorn

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Original review Mar 01, 2023

Lack of consistency in performance. I recently purchased pop secrets Carmel popcorn for the first time and it was amazing fluffy slightly sweet crunchy Carmel popcorn with almost all kernels popped so I went back to buy more but this time I didnt turn out the same as the first purchase.

I did the exact same microwaving as the first time and this time I got a hot sticky liquid mess that dripped all over the place when I opened the bag not prepared for the liquid . now I was back home after traveling in weather before all the snow fall.

But because of this defective batch I no snacks I wanted to enjoy with my movie. Attached pictures of wet popcorn is from 3 bags combine and a 40 miles round trip to FoodMaxx a hour or time for travel 2 1/2 gallon gas 1 1/2 hours preparation and clean up of wet runny sticky mess to clean loss of time and enjoyment

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  • Can be made at home
  • Cost less than other brands
  • Several types to choose from
  • Does not always pop completely
  • Carmel flavor is not easy to find
  • Carmel flavor was a runny wet sticky mess

Preferred solution: I would like receive either a case of Carmel popcorn or 150 dollars for my time and travels 40 miles cleaning

User's recommendation: Buy alternatives to insure you’ll have snacks in case

map-marker East Orange, New Jersey

Poor popping Pop Secret popcorn. Not one good bag out of six in the package. Purchased at Shop-Rite in East Orange NJ

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Pop Secret Pop bags didn't pop properly more than half the Pop Corn was unpopped all of the bags were effective,
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