Graham K Seg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraudulent Card Teansactio

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Pop in a Box UK fraudulently took payment from my credit card for item I did not order. Avoid this business and any associates.n
View full review
Loss:
$37

Preferred solution: Full refund

User's recommendation: Avoid consult UK GOV Company House to see which other organisations these people are involved with

Griffith Fca

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Angry customer (i want someone to investigate them)

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Original review Feb 20, 2023
Update: I receive a refund. It took almost a year to resolved from an order that was purchase and paid in full from almost 3 years ago. I still have two more orders to resolved. The agent will notify that it takes 3-5 days to process the email to the financial department and once they review it, could take them longer to review and approve and if they deny, you do not hear from them. You have to contact the agents by email only (no number or chat available) and you have to ask the questions again and its a repeat cycle. Its a pain in the butt. I never had issues explaining myself with other online stores. Canadian Customer - while some of my orders have been positives, many more have been negatives. They refuse to refund me from orders items that I never received after almost 3 years. These orders were charged in full and they keep denying it, while I have proof. Been fighting back and forth with comments for more than a year now. Every time they say, a refund will be deposited within 5 days, 10 days later or longer, still nothing, they say what they want for the person to stop sending messages and they avoid you at all cost for refunds. The message system is weak, you send a message, you get a response within minutes without them taking the time in looking deeper into your account) and then the message chat is closed and you do not hear from them ever again until you send another message. Also you can only upload 1 attachment and you do not see this attachment on the website. Imagine waiting patiently for 2 full years, not able to get the item you bought in stock and refuse to refund you! that is stealing money and they are not allowed. I have full proof with paypal and bank statement, I send them screenshots and they still do *** nothing.
View full review
Loss:
$75
Pros:
  • In stock products
Cons:
  • Pre-orders and refunds past 180 days

Preferred solution: Full refund

User's recommendation: exclusive and in stock product is good! they delivered, but pre-orders and refunds is a nightmare.

Lee D Fad

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No longer offering Funko pops

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Not sure what happened but the whole reason I buy from them was for Funko pops and now they are no longer getting inventory.
View full review
Pros:
  • Good deals
Cons:
  • No more funko pop inventory

Preferred solution: I want the remaining products I am owed

User's recommendation: Try and find another vendor.

jerry h Rwx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible business. Liars and thieves

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Feb 04, 2023

Here we are months later and I have been blocked, they will not communicate with me and have not given me my refund. I offered to return multiple times and no response. IYING is a liar and a thief.

Original review Jan 05, 2023
(Iying) This company is a company I will absolutely NEVER do business with ever again!! Avoid at all cost! They cheated me, lied to me and won't refund me. Been going on for 7 months now. They stole over $300 from me, and now they have blocked all communications with me
View full review
Loss:
$329
Cons:
  • Thieves
  • Scam artist
  • Liars

Preferred solution: Full refund

User's recommendation: Avoid these scammers

Ty S Ajt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never received my package

The carrier said it was delivered well here I am without my package! So I tried to reach out and of course no one responds or gets back to me. Absolutely horrible costumer service. Ive tried to reach them a couple times and still no one.
View full review
Loss:
$26
Cons:
  • Never know when the delivery will show
  • Customer service is bad
  • Never get ahold of you

Preferred solution: Full refund

User's recommendation: Do not buy from here

Shawn S Wlm

Three damaged pops all in worst condition, they were packaged that way due to no issues with shipping box, why send horribly damaged pops?

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Pop in a Box - Three damaged pops all in worst condition, they were packaged that way due to no...
Pop in a Box - Three damaged pops all in worst condition, they were packaged that way due... - Image 2
Pop in a Box - Three damaged pops all in worst condition, they were packaged that way due... - Image 3
Shipping box has no signs of how or why the damage accrued to the pops. One has a caved in window/ripped front another damage on three sides, damage insert while the last of three has damaged on 4 of 6 sides as a true collector I know it can happen due to shipping but the box I received had no significant damage. What the heck?!?!?!?
View full review
Pros:
  • Great exclusives
Cons:
  • Terrible handling prior to shipping

Preferred solution: Deliver product or service ordered

Terri M Sac

Ordered items 8 months ago and have not received them.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ordered items several months ago and have not received them or any communication about the delay. Just want to cancel order but no easy way to contact them and cancell.I will never order from them again and will strongly encourage others not to as well . Horrible service.
View full review

Preferred solution: Cancelation of order

Anonymous
map-marker Livonia, Michigan

Pre order not fullfilled

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I Pre-ordered a Funko Pop in September 2021. In December 2021 I try to find out where my shipment is and find out it is still "in processing" meanwhile the website shows my item as "Sold Out" why didn't I get the item? That item is going for $40 and more now on ebay. They suck and I will never shop there again.
View full review

User's recommendation: Go anywhere else but here.

Judy M Dca

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Require refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Feb 23, 2021

As of February 23, 2021, still no communication from Pop in a Box. Don't deal with these people.

Original review Jan 24, 2021
Ordered item March 2020, paid for it. Hadn't rec'd by December 2020. Requested cancellation and refund.. Order has been cancelled, but no refund processed. Have contacted company several times, receiving conflicting messaging.
View full review
Loss:
$20

Preferred solution: Full refund

E-commerce Talks

Art for Your Home Not Museums

Mar 7, 2022

Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.

David Afremov
David Afremov

David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article