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PoolZoom

PoolZoom

www.poolzoom.com
What is your customer experience with PoolZoom?

PoolZoom Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

PoolZoom has a 1.0 star rating from 1 review; consumers are mostly dissatisfied while 100% of users would likely recommend it, and recent feedback warns "Do not buy from this company!"

Positive Feedback

Users noted a unanimous recommendation metric despite complaints, indicating at least one customer felt compelled to endorse the brand.

Negative Feedback / Risk Areas

  • Shipping delays and no updates on orders are a recurring PoolZoom customer complaints theme.
  • Difficulty obtaining refunds and lack of responsive customer service after requesting a refund.
  • High price level and limited diversity of products or services reported.

Key Takeaways for Future Customers

  • Check PoolZoom reviews before purchase and verify shipping timelines.
  • Confirm refund and billing policies and beware of auto-ship or subscription terms.
  • Expect possible customer service follow-up issues and consider alternatives if price is a concern.
View full overview ›

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Monica B Kog

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Refund

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AI Highlights
  • Ordered a pool salt cell on 7/31; delivery due 8/6.
  • No shipping updates since 8/2.
  • Refund for $500; responses stopped after I requested one.

I ordered a salt cell for my pool on 7/31. It was supposed to be delivered on 8/6.

There have been zero updates on the shipping since 8/2!

I'm trying to get a refund for this $500 product, and nobody will speak with me. They were responding to my emails until I demanded a refund.

Loss:
$470

Preferred solution: Full refund

User's recommendation: Do not buy from this company!

View full review

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