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New Reviewer

Got Beat on a Pool Pump

Purchased a Polaris with the Pump during off season. When I opened the box on a brand new Unit, it ran for five minutes and died! Motor blown from a defective part. Out over $500 dollars. Their response sorry have to get your money back from Manufacturer. This was over a Live Chat! THEN EMAILS IGNORED!

User's recommendation: Don't buy from them.

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ID
#1915772 Review #1915772 is a subjective opinion of poster.
Loss
$500
Preferred solution
Full refund
New Reviewer

PoolSupplyWorld.com shipping cheap imitation parts

I placed my first order with poolsupplyworld in June. It came late but was OK - uneventful. Then, in late august I ordered some branded Hayward parts for my pool rilter and pump, only to receive check chinese knock offs. I can buy this *** down the street for a lot less than they sell it for. If i wanted the ***, I would have specified ***. I ordered genuine hayward parts. they refuse to send the correct items, give me a discount or even address my claim, I'll not shop here again. Shame on you Poolsupplyworld.com! I'm now a Pissed Consumer!
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ID
#213880 Review #213880 is a subjective opinion of poster.
Location
Washington, District Of Columbia

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