PoolSupplies
PoolSupplies Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PoolSupplies has 1.6 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Run like *** from this company, will not stand up to their products".
Most users ask PoolSupplies for the refund as a solution to their issues.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PoolSupplies has 1.6 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Run like *** from this company, will not stand up to their products".
Most users ask PoolSupplies for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
Toledo, Ohio
Return
No complaints. Phone call was regarding a question.
Phones were down.
Wasnt able to speak to anyone. Did a live chat, waiting on a call back
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Verified ReviewerTerrible warranty support on solar cover
Purchased Solar cover for our pool in May 2018, cover only lasted less than 2 years, was an 8 year warranty cover. they replaced the cover in Aug 2019. Now the replacement cover has lasted only 2 years, and they will not replace it as they call the deterioration of the cover bubble damage.
Preferred solution: Full refund
User's recommendation: Run like *** from this company, will not stand up to their products
Pump burned up ? stopped working
The pump has burned up and I can't find a replacement it's the Flowclear Model 90401E ?
I just bought Pool end of summer last year , have not been used , only couple times. need information on how to order filter pump for pool !
Brenda
Preferred solution: Let the company propose a solution
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Cape Coral, Florida
Defective pool cover
I purchased a solar pool cover on Oct 11, 2016. It came with a 6 year warranty. After 2 years it is completely deteriorating and they refuse to honor their warranty. What can I do?
https://www.pissedconsumer.com/review-pictures/tmp/07af8ffc3d7a0f99fec2c2c99969f2d2.jpg
Leisure Living
574 Main Street
Tonawanda, NY, 14150
- Lied about their warranty
Preferred solution: Full refund
Tonawanda, New York
Pool Supplies.Com - Bad Winter Covers - Tonawanda NY
Do not buy a pool winter cover from this company. I purchased a cover and it had holes from the glue gun that they used on the seams. I send pictures and had to cut a piece off and send it to Pool Supplies.COM They never backed the cover that they sent me and I had to order a second cover from another company.
I called 8 times and they were working on it...never heard back again from this company. The cover was mailed with holes and they did not care and to date, 2 years later and more contacts they did nothing. Stay away from this company.
Preferred solution: Full refund
New Rochelle, New York
Damaged used pool steps shipped
We ordered expensive pool steps from poolsupplies.com/Leisure Living
they were delivered in the pouring rain. The next morning we went out to look at the steps to see numerous scratches and a protrusion on the steps and they looked used.
We called and sent numerous pictures to the company and were told we had signed for them so we stuck with them. We simply wanted what we had ordered nice new pool steps that we had seen a picture of not scratched up used steps.
Their customer service (excluding Delores) is a nightmare from the owner to the management and supposed customer service. EVERYONE BE WARNED ABOUT THIS COMPANY!!!!!
Preferred solution: Deliver product or service ordered
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