Poolequip Reviews
Poolequip Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Poolequip has a 2.8 star rating from 2 reviews; sentiment is mostly neutral with recent recommendations to approach with caution and not to order.
Key Takeaways for Future Customers
- Poolequip reviews note late or missing online orders and slow or no response from customer service.
- Price level is reported as high and exchange, refund and cancellation policy is a concern.
Negative Feedback / Risk Areas
- Multiple customer complaints about items never arriving and no replies to emails or calls.
- Contact phone disconnected and unclear refund or exchange support.
Positive Feedback
Some reviewers note local presence in Malaga and items listed as in stock, suggesting occasional availability.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Poolequip has a 2.8 star rating from 2 reviews; sentiment is mostly neutral with recent recommendations to approach with caution and not to order.
Key Takeaways for Future Customers
- Poolequip reviews note late or missing online orders and slow or no response from customer service.
- Price level is reported as high and exchange, refund and cancellation policy is a concern.
Negative Feedback / Risk Areas
- Multiple customer complaints about items never arriving and no replies to emails or calls.
- Contact phone disconnected and unclear refund or exchange support.
Positive Feedback
Some reviewers note local presence in Malaga and items listed as in stock, suggesting occasional availability.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Item never arrived - company never responded
- - Ordered a skimmer key over a month ago; it never arrived.
- - No response to contact attempts; only website or email; phone disconnected.
Ordered a skimmer key over a month ago, never arrived. Multiple attempts to contact the company however never received a response.
Only way to contact them is through the website or via email as their previous contact number has been disconnected and no new number has been provided.
I don't believe they ever had the intent of sending out the item.
Preferred solution: Let the company propose a solution
User's recommendation: Do not order from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Perth, Western Australia
Resolved: I am not getting any younger.
- - Online part listed in stock 15 days ago.
- - Malaga supplier near Perth; delivery within a week; phone issues; no reply to Sales email after 24 hours.
Company fixed the issue and I have been provided with product or service ordered. There was a delay because whilst they indicated they had the part in stock, they didn't, and had to order it in, hence the delay. Sadly this development was only recently communicated to me..
I ordered a part they had online. It was indicated that they had one in stock.
That was 15 days ago. They are based in Malaga, so not too far away within the Perth Metro area, consequently it would be reasonable to assume, given that it is local and there are minimal COVID issues, it would take at most a week to get to me. I tried ringing them, but apparently they have trouble with their phones -at least they are not disconnected, so I have some hope. I then sent them an e-mail yesterday to their Sales people.
It didn't bounce back, another good sign, but after 24 hours, I haven't received an acknowledgement or a reply. I am starting to think that maybe I am going to have to go down there for proof of life!
Preferred solution: Deliver product or service ordered
User's recommendation: At this stage approach with caution online. If you need to, visit them.
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