
Poolequip
Poolequip Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Poolequip has 2.1 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Do not order from this company", "At this stage approach with caution online. If you need to, visit them.".
Consumers are not pleased with Diversity of Products or Services and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Poolequip has 2.1 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Do not order from this company", "At this stage approach with caution online. If you need to, visit them.".
Consumers are not pleased with Diversity of Products or Services and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerItem never arrived - company never responded
Ordered a skimmer key over a month ago, never arrived. Multiple attempts to contact the company however never received a response.
Only way to contact them is through the website or via email as their previous contact number has been disconnected and no new number has been provided.
I don't believe they ever had the intent of sending out the item.
Preferred solution: Let the company propose a solution
User's recommendation: Do not order from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: I am not getting any younger.
Company fixed the issue and I have been provided with product or service ordered. There was a delay because whilst they indicated they had the part in stock, they didn't, and had to order it in, hence the delay. Sadly this development was only recently communicated to me..
I ordered a part they had online. It was indicated that they had one in stock.
That was 15 days ago. They are based in Malaga, so not too far away within the Perth Metro area, consequently it would be reasonable to assume, given that it is local and there are minimal COVID issues, it would take at most a week to get to me. I tried ringing them, but apparently they have trouble with their phones -at least they are not disconnected, so I have some hope. I then sent them an e-mail yesterday to their Sales people.
It didn't bounce back, another good sign, but after 24 hours, I haven't received an acknowledgement or a reply. I am starting to think that maybe I am going to have to go down there for proof of life!
Preferred solution: Deliver product or service ordered
User's recommendation: At this stage approach with caution online. If you need to, visit them.
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