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Pool Boss LLC

Pool Boss LLC

poolbossllc.com
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Pool Boss LLC Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Mostly negative sentiment from recent customers; reviews describe poor communication, incomplete work, and complaints about high price levels.

Positive Feedback

Very little positive mentioned; the company provides pool services but consumers note limited product diversity and high price level.

Negative Feedback / Risk Areas

  • Repeated no-shows and delayed work leading to additional cleanup costs.
  • Incomplete or incorrect installations requiring rework and extra payment.
  • Poor communication and refusal to respond or offer adequate refunds, fueling Pool Boss customer complaints.
  • Key Takeaways for Future Customers

  • Read Pool Boss LLC reviews before hiring and consider alternatives.
  • Get a written contract, withhold final payment until satisfactory completion, and document billing and refund terms.
  • Confirm reliable customer service and clear timelines in writing.
  • View full overview ›

    Media from reviews

    Pool Boss LLC - Do not use this company!
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    Anonymous

    Do not use this company!

    stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
    AI Highlights
    • Arrived two days late after 5:00 pm and dumped debris into the pool; left for days, refused to return, and I paid $200 extra for the mess.
    Pool Boss LLC - Do not use this company!

    Arrived late , 2days, after 5:00 pm took the winter cover off of the pool, dumping all of the debris into the pool ! Packed up him and his crew, said that one of his workers, that later was his brother in law, Death in family.

    Left the mess. Said he would return, didn’t, called and texted with NO response finall 3 Days later.... texted me angry said he would not work for me, to find a pool company, and stop blowing up his phone. I finally found a responsible company, had to pay 200.00 extra for the mess left by Pool Boss!

    New pool company couldn’t believe the mess he left! Do yourself a favor, don’t use this company!

    View full review
    Anonymous
    map-marker Cleveland, Ohio

    Say no to Pool Boss! Tricks you into paying cash for an incomplete job.

    AI Highlights
    • Did not complete pool work and abandoned the job after payment; offered only $50.
    • The work was redone by another pro due to wrong joints and pipes.

    Did not complete pool work, kept on telling me he would come back but never did with excuses like, I have other jobs, my car broke down, my cell phone doesn't work. He will take your money, perform a poor job and then abandon the job once you pay in full.

    The work that was completed had to be redone by another professional. Everything was ripped out and started over again due to none of the pipes fitting, using the wrong joints (for sewers), and no anchoring. I asked for a full refund, he only offered $50.

    He not only cost me money to do it once, I had to pay more than than to fix his unprofessional work. At the end, I gave him one more chance to fix and put everything behind us, and he just never showed.

    Loss:
    $450
    View full review
    3 comments
    Guest

    Thank you for your review. This problem has been resolved for the record. There is no monetary loss.

    Guest

    I had the same issue, except on a much larger scale. I paid a deposit for a pool and kept on telling me he would come back and just goes on other jobs.

    Guest
    reply icon Replying to comment of Guest-837321

    was this in the Cleveland area

    View more comments (2)

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