Anonymous
map-marker Ashburn, Virginia

Great Product and Excellent Customer Service

Everything about the buying experience has been excellent. The boat design feature on the website was great and allowed me to figure out my design. Ordered the items and they arrived within a week, though a couple of items were backordered, but I knew that up front (before ordering.) A couple of items didn't fit my layout (my fault, not theirs) and they accepted the return with full refund, minus shipping. One of the backordered items took longer than anticipated to fulfill, so they sent a classic piece (I had ordered premium package seats) to use until my premium piece came in.
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User's recommendation: I have no complaints.

Anonymous
map-marker El Mirage, Arizona

Lost package

KFed ex had lost a package and the folks at pontoon stuff couldnt be more helpful. This is not my first purchases for a total boat rebuild and every interaction has been amazing.
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User's recommendation: Use pontoon stuff for all your pontoon needs

Anonymous
map-marker Pine River, Minnesota

Back Ordered Items

I was sent an E-mail by Stephanie T. one of your costumer service specialists some seats that I ordered in July I have not received my seats and I was told they would ship-out on 8-19. I would like to know the status of my order and if they were shipped as promised.
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Anonymous
map-marker Birmingham, Alabama

Quality issues