Poncho Outdoors
Poncho Outdoors Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Poncho Outdoors has a 1.5 star rating based on 2 customer reviews, with consumers mostly dissatisfied; rating distribution is 100% unfavorable. Reviewers note issues with quality, exchanges and the Website and Exchange, Refund and Cancellation Policy; price level reported as medium. Recent recommendations say Go game guard and Buyer beware.
Key Takeaways for Future Customers
- Check Poncho Outdoors reviews and return policy before ordering.
- Expect medium pricing and limited customer service responsiveness.
Negative Feedback / Risk Areas
- Poor quality and craftsmanship reported, including defective magnets and wrong shipments.
- Customer complaints about inability to contact support and delayed exchanges or refunds.
Positive Feedback
Some buyers say their son likes the shirt and customers value the website and refund policy in theory.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Poncho Outdoors has a 1.5 star rating based on 2 customer reviews, with consumers mostly dissatisfied; rating distribution is 100% unfavorable. Reviewers note issues with quality, exchanges and the Website and Exchange, Refund and Cancellation Policy; price level reported as medium. Recent recommendations say Go game guard and Buyer beware.
Key Takeaways for Future Customers
- Check Poncho Outdoors reviews and return policy before ordering.
- Expect medium pricing and limited customer service responsiveness.
Negative Feedback / Risk Areas
- Poor quality and craftsmanship reported, including defective magnets and wrong shipments.
- Customer complaints about inability to contact support and delayed exchanges or refunds.
Positive Feedback
Some buyers say their son likes the shirt and customers value the website and refund policy in theory.
Denver, Colorado
Best shirts, worst support ever encountered
Made order, they sent order via wrong carrier, no idea where my order went, no way to get in touch with the help or customer service group
User's recommendation: Go game guard
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Del Rio, Texas
I just purchased a beautiful shirt for...
I just purchased a beautiful shirt for my old man. The shirt is a large one.
He needs a medium one. What is the address that I can return the shirt for a smaller size? I cannot print the label, and no one seems to want to give me an address.
I need to mail this one back and get a smaller one. Someone, please help.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
Poor craftsmanship
- - Pocket magnets sewn backwards; won’t close.
- - Tried to return, but out of stock; at $95, quality should be better.
- - Customer service is hard to reach.
My son loved the shirt but one of the pocket magnets was sewn in backwards causing the magnets to repel so the pocket would not shut. We tried to do a return but the shirt we ordered was out of stock.
This shirt cost $95 and should have better quality control. Also, it is impossible to call or speak with anyone so customer service is not treated with high regard either.
- Son likes it
- Poor quality
Preferred solution: Replacement shirt same size and type
User's recommendation: Buyer beware
Reno, Nevada
Not a review
- - Customer returned 2XLSLIM Bat Masterson for 2XL regular (order #121****).
- - Replacement has not been received yet; hoping to get it before Father's Day.
I returned a shirt from my order #121**** to be exchanged for a different size.
I returned the size 2XLSLIM to be replaced with the same Bat Masterson shirt but in a size 2XL regular. As of this date I still have not received the replacement Bat Masterson, size 2XL regular and am hoping to receive it before Father's Day.
Please help!
You do show that I returned the size 2XLSlim so that is a step in the right direction!! Look forward to hearing from you and have a great day.
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