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Pomps Tire Reviews
THought were better years ago
poPomps tire shops were recommended from me to lots, what I dont understand with owners and drivers alike being so short on time and money why when u call to make a appointment to buy and have semi tires worked on days in advance so u can keep the truck moving as much as possible does POMPS NOT TAKE APPOINTMENTS. NEVER GOING OR SPENDING THOUSANDS ON TIRES AND SERVICE THERE AGAIN.
User's recommendation: If u dont care about time or money go there.
nothing taking my business else where
He asked me to leave shop bad way its was easy to not screaming at customers and ask them nicely I tried to talk to hem just to tall me that he's sorry instead he's start talling me about he don't wana get fired and he ask all drivers all day ,,he said don't tall me if u don't like it see others repire location, that's what he told me he's name is Kevin store location 13931 Saint Charles Rock rd Bridgeton MO 63044
User's recommendation: Ask things nicely we are customers.
Don’t go there
On Friday, 11/29/19, I had a flat tire on the highway near the airport. I called my road service. They came and informed me that they can't fix it because my spare wasn't good. So, I called for towing to the nearest tire shop. The service man gave me a card for Pomp's Tires. I went there. After waiting hours, they fixed the flat tire and charged me 26$. When I got home on Saturday, the next morning, I saw that I had a flat tire again. It was the same tire they had "fixed". When I took a closer look, I didn't see any new nails or screws that may have punctured the tire and caused the flat again. I saw *** where the plug they inserted used to be. I called Pomp's Tires and asked for a manager or someone in charge. His solution was for me to bring the tire back to him so he can "see" what happened. I live 35 miles away. That's 70 miles back and forth.I asked if there was anything else he could do, like refund my card. He said no. I decided to just fix it myself this time and replace the tire at home. In the end, I don't recommend this place at all. The tire they fixed only lasted me 35 miles back home from their store and wasted my money. They also charged me 5$ for “shop supplies” and I was never told what this charge was for. Is it for the coffee I took while waiting, that’s SUPPOSED to be free for customers? Ill leave the judgement up to you.
Marinette messed up my insurance claim. According to my insurance they didn't get approval before doing the work. Then they said they would hold my car until they got the insurance check so i paid up front only to get my claim denied when i submitted it. They wouldn't help me at that point so now I'm out of pocket. Won't be using them again!
- Unhelpful and unprofessional
Reason of review
Poor customer service
My husband went with a tractor tire. He was impressed with the service writer. He was very polite and understanding of how he wanted the tire fix. I was fixed. Thank you for being there. Thank you.