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Polynesian Oceanfront Hotel

Polynesian Oceanfront Hotel

www.polynesianoceanfronthotel.com
What is your customer experience with Polynesian Oceanfront Hotel?

Polynesian Oceanfront Hotel Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Polynesian Oceanfront Hotel reviews show a 1.0 star rating from 1 review; consumers are mostly dissatisfied and recent advice is "Do not stay here!". Reports mention high price, billing problems, and poor customer service.

Positive Feedback

No positive highlights reported in reviews.

Negative Feedback / Risk Areas

  • Frequent customer complaints about cleanliness, pests (cockroaches, bedbugs), and dirty, outdated rooms.
  • Water intrusion and maintenance failures causing flooding and damaged walls.
  • Rude customer service and concerns about billing practices despite a high price level.

Key Takeaways for Future Customers

  • Consider other options given the single 1-star review and repeated warnings.
  • Check recent Polynesian Oceanfront Hotel reviews and confirm billing terms before booking.
  • Expect potential cleanliness and service issues and plan accordingly.
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Markita F Ftl

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Verified Reviewer
| map-marker Myrtle Beach, South Carolina

Crooks!!!

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AI Highlights
  • - No hot water all week.
  • - Carpet is sticky; we couldn't remove our shoes.
  • - Holes in walls and cockroaches everywhere.
  • - Would rate 1 star.
Updated by user Sep 17, 2023

This place was the nastiest place I've ever stayed. They employees at the front desk need customer training on how to deal with problems.

Their pet policy is beyond ridiculous!! Seriously this place is NASTY

Original review Aug 18, 2023

This was the nastiest place I've ever stayed at. No hot water all week!!!

We couldn't take our shoes off because of the carpet being sticky! There were holes in the walls and cockroaches running everywhere!!I would even leave 1 star.

Loss:
$100

Preferred solution: Full refund

View full review
Anonymous
map-marker Lexington, South Carolina

To let people know this is not a good motel.

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AI Highlights
  • - Room was dirty and outdated.
  • - Not enough towels, WC, or pillows.
  • - Water pooled in hallways, bedbugs were found on the bed, and staff were rude.

Room was dirty and outdated. Not enough towels, wc, pillows.

Water was a foot deep in the hallways when it rained and water seeped under the balcony door and wall. And then we found bedbugs on our bed. Customer service people were very rude.

I would not recommend this roach/bedbug motel to anyone. It's disgusting!!

User's recommendation: Do not stay here!!

View full review

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