Geoff D Zqe

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New Zealand Delivery

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Good day.

Do you ship to New Zealand?

I cant find any way of doing that. The item I'm after is not available here, but your stores have it.

Is there a possible way of doing this?

Politix NZ were no help in this query.

Very kind regards

Geoff.

I had a reply quite promptly from Politix Australia stating that unless the item I wanted was not available on the New Zealand website then Politix Australia will not send that particular item to me or the New Zealand store.

Nor can I go into the New Zealand store and get them to order one from Australia Politix.

They send to many other countries, but for some reason will not send to New Zealand.

It makes no sense?? Nor letting their sister store here to allow them to order anything from them either.

So although the store is great, the staff are welcoming and friendly, and they have clothes that you won't find anywhere else, the unhelpful nature of the Australian branch is simply disappointing and unhelpful.

Also, the only way I found an email address to email them was on this site, so thank you for that.

It wouldn't allow me to email them directly on the Australian site, nor could you phone them as they'd made the phone number only available to Australian customers.

It seems they are reluctant to acknowledge New Zealand in any way.

View full review
Pros:
  • Great products and friendly staff
Cons:
  • Unhelpful australian customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Great store with great quality products. Definitely visit your local store for slightly above the norm clothing. Just don't be a New Zealander if you want any help from Australia

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