Politix Reviews
Politix Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.6 star rating from 1 review. Consumers are mostly neutral. Pros include great products, friendly staff and low price level; reviewers value Diversity of Products and Exchange, Refund and Cancellation Policy but report unhelpful Australian customer service.
Key Takeaways for Future Customers
- Politix reviews highlight quality products and unique clothing.
- Staff in store are welcoming and helpful.
- Price level is low compared to similar brands.
- Customers place importance on exchange and refunds.
Negative Feedback / Risk Areas
- Repeated customer complaints about unhelpful Australian customer service.
- Refusal to ship certain items to New Zealand and limited contact options for NZ customers.
- Poor support may affect returns and refunds.
Positive Feedback
Customers praise a great store experience, good product quality, friendly staff and pieces not found elsewhere.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.6 star rating from 1 review. Consumers are mostly neutral. Pros include great products, friendly staff and low price level; reviewers value Diversity of Products and Exchange, Refund and Cancellation Policy but report unhelpful Australian customer service.
Key Takeaways for Future Customers
- Politix reviews highlight quality products and unique clothing.
- Staff in store are welcoming and helpful.
- Price level is low compared to similar brands.
- Customers place importance on exchange and refunds.
Negative Feedback / Risk Areas
- Repeated customer complaints about unhelpful Australian customer service.
- Refusal to ship certain items to New Zealand and limited contact options for NZ customers.
- Poor support may affect returns and refunds.
Positive Feedback
Customers praise a great store experience, good product quality, friendly staff and pieces not found elsewhere.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
New Zealand Delivery
- - NZ shipping for this item isn't available.
- - Politix Australia won't ship to NZ.
- - NZ store staff are welcoming; Australian branch is unhelpful.
Good day.
Do you ship to New Zealand?
I cant find any way of doing that. The item I'm after is not available here, but your stores have it.
Is there a possible way of doing this?
Politix NZ were no help in this query.
Very kind regards
Geoff.
I had a reply quite promptly from Politix Australia stating that unless the item I wanted was not available on the New Zealand website then Politix Australia will not send that particular item to me or the New Zealand store.
Nor can I go into the New Zealand store and get them to order one from Australia Politix.
They send to many other countries, but for some reason will not send to New Zealand.
It makes no sense?? Nor letting their sister store here to allow them to order anything from them either.
So although the store is great, the staff are welcoming and friendly, and they have clothes that you won't find anywhere else, the unhelpful nature of the Australian branch is simply disappointing and unhelpful.
Also, the only way I found an email address to email them was on this site, so thank you for that.
It wouldn't allow me to email them directly on the Australian site, nor could you phone them as they'd made the phone number only available to Australian customers.
It seems they are reluctant to acknowledge New Zealand in any way.
- Great products and friendly staff
- Unhelpful australian customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Great store with great quality products. Definitely visit your local store for slightly above the norm clothing. Just don't be a New Zealander if you want any help from Australia
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