Guilherme R
map-marker São Paulo, Sao Paulo

Monthly charge without explicit information

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I bought the software PokerTracker 4 in the web site: www.pokertracker.com. The price is USD99,00 and the value is visibly available at the time of purchase. However, after the purchase the software is scheduled to automatically charge a monthly fee of USD 34.99. The charge is made on the same card that made the purchase and the company name is MAX VALUE SOFTWARES. The company negligence ethical conduct, not informed in a transparent and explanatory manner that the collection will be automatic and monthly.
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Loss:
$200
Pros:
  • Good support software to play online poker
Cons:
  • Debit of monthly payments through hidden clauses
  • Ethical failure and lack of transparency to the consumer
Reason of review:
Pricing issue

Preferred solution: Full refund

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