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Pokemoto

Pokemoto

www.pokemoto.com
What is your customer experience with Pokemoto?

Pokemoto Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Pokemoto has 1.0 star rating from 1 review and consumers are mostly dissatisfied; this is reflected in Pokemoto reviews noting problems with food quality and customer service.

Positive Feedback

Order options included sushi burritos and bowls, and delivery via third-party apps is available.

Negative Feedback / Risk Areas

  • Reports of bad fish and food quality concerns.
  • Frustrating customer service and long hold times when seeking refunds.
  • High price level noted by customers.
  • Issues with third-party delivery complicating returns and refunds, fueling Pokemoto customer complaints.

Key Takeaways for Future Customers

  • Expect potential food quality risks; inspect orders on delivery.
  • Be prepared for refund challenges and to contact delivery platform support.
  • Consider price sensitivity before ordering.
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Brittney G Cca

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Bad fish

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AI Highlights
  • The fish in two sushi burritos and a bowl was bad; we returned after pickup, drove back, and faced a slow Uber Eats refund with a 5 minute hold.

We picked up two sushi burritos and a bowl and the fish was bad. We were mortified.

Used Uber eats so it was such a hassle getting money back. Drove all the way home to only have to bring back.

Uber eats left me on hold for 5 min and disconnected me. Had to call back and finally got thru

Loss:
$53
Cons:
  • Bad fish

Preferred solution: Full refund

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