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Poetic Cases

Poetic Cases

www.poeticcases.com
What is your customer experience with Poetic Cases?

Poetic Cases Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Poetic Cases has a 5.0 star rating from 2 reviews with mostly satisfied customers. Reviewers note great phone cases, low price level, and value discounts and customer service.

Key Takeaways for Future Customers

  • Poetic Cases reviews highlight quality phone cases and low prices.
  • Customers value discounts and special offers when shopping.
  • Refunds are possible and were fulfilled in reported cases.

Negative Feedback / Risk Areas

  • Customer complaints about delayed out-of-stock notifications caused refund requests.
  • Customer service described as so so in some reviews.

Positive Feedback

Buyers praise the product quality and report satisfactory refund handling in at least one case.

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Winslow T Gzv

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Verified Reviewer

Refund Request

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I have no complaints with POETIC Cases I placed an order but wasn't informed at time of purchase it was out of stock and requested a refund and the company fulfilled my request ... Extremely pleased

User's recommendation: Great phone case company with a great CB customer service department

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Winslow T Gzv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund Request for order #44723

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AI Highlights
  • - Purchased a case on 3/3/2024 without notice it was out of stock.
  • - Requests a full refund and is unhappy with how the order was handled.
Updated by user Mar 11, 2024

was contacted by Poetic and was given a full refund ... Extremely pleased

Original review Mar 11, 2024

I purchased this case on 3/3/2024 and wasn't informed it was out of stock when purchased but was informed 7 days later that it was out of stock and wouldn't be back in stock for a week and a half. ...

I do not wish to wait and I'm putting in a request for a complete refund . ...

I'm not happy with the way my order was taken care of ... Thanks, Winslow Tucker

...

Pros:
  • Great phone cases
Cons:
  • Customer service so so

Preferred solution: Full refund

User's recommendation: My request was made

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