Charles M Mtj

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Verified Reviewer

Cannot communicate with podcastle

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your links will not upload on substack. i want to cancel.

I have followed every step of your instructions and still cannot get this program to work as promised. if it can't load the content i create on substack, i don't want it.

it only loads on facebook if i physically copy the link and paste it in place. as i said, this process will NOT work on substack.

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Cons:
  • Dose not work as promised

Preferred solution: Full refund

User's recommendation: Beware. It doesn't work as promised

Perry L Gkm

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Verified Reviewer

Urgent: Export and Editing Issues on Podcastle

Dear Podcastle Support,

I'm facing a recurring issue with editing and exporting a video podcast on your platform. Despite editing my podcast and attempting to export it, the exported file shows no changes and remains as the original upload.

Furthermore, each time I return to my account to troubleshoot, my previously edited video has disappeared, forcing me to start the editing process from scratch. This has happened three times now, significantly disrupting my content schedule.

I've tried re-editing and exporting multiple times.

Can you provide guidance on resolving these issues so my edits are saved and accurately reflected in the exported file? Your immediate attention and assistance would be highly appreciated.

Thank you,

Perry

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Preferred solution: A solution

Resolved
Marcia F Akp

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Verified Buyer
|

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Verified Reviewer

Resolved: I signed for 2 subscriptions by accident

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Contains 1 confidential file for company representatives
Updated by user Mar 17, 2024

Company fixed the issue and I have been provided with full refund. They contacted me and refunded the second sub so quickly that I was impressed. Definitely will keep my annual subscription with them.

Original review Mar 12, 2024

I wanted to archive my projects so I created different workspaces for each project. However, I didn't notice that I actually signed up for premium twice.

One annual and one monthly.

I would like the annual subscription in my personal workspace only. Can you please do the following?

1 - cancel my monthly subscription in the personal workspace and refund the that was charged today

2 -Transfer the annual subscription from the team workspace to my personal one?

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Loss:
$15
Pros:
  • It does a good job of editing
Cons:
  • You cant archive old projects without deleting them
  • Each workstep requires a subscription

Preferred solution: Full refund

User's recommendation: It's so weird to me that I can't archive my recordings without deleting them, I wish I could archive them.

Tom H Pqk

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Verified Reviewer
| map-marker Helsingborg, Skane

484189

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my podcast called empty soda podcast and other things I want it to update every time I record a new audio clip. i have not received numbers 387 and 389. i would like some help with that thanks.

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