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Podcastle

Podcastle

podcastle.ai
What is your customer experience with Podcastle?

Podcastle Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Podcastle has a 4.0 star rating from 3 reviews with mixed sentiment and a 50/50 split between positive and unfavorable feedback; consumers are mostly satisfied but report recurring functional and billing issues.

Positive Feedback

Podcastle reviews praise the tool's editing capabilities, users value Privacy and Data Security, and the price level is described as medium.

Negative Feedback / Risk Areas

  • Podcastle customer complaints include unexpected charges and difficulty obtaining refunds.
  • Multiple subscriptions or accidental signups lead to billing confusion.
  • Editing/export and export saving failures cause lost work.
  • Cannot archive projects without deleting them and uploads may fail on platforms like Substack.

Key Takeaways for Future Customers

  • Monitor billing closely and confirm cancellations to avoid unwanted charges.
  • Request refunds promptly if unauthorized charges appear.
  • Manage subscriptions carefully and consider workspace setup to avoid duplicate charges.
  • Test editing/export workflows before relying on the platform for scheduled releases.
View full overview ›

Media from reviews

Podcastle - Unauthorized Charges
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Show reviews that mention
file cleanup trial proof refusal charges agent email account week
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Anonymous

Unauthorized Charges

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Podcastle - Unauthorized Charges

I used a free trial to attempt a one time audio cleanup of a file. Thought I had unsubscribed and deleted my account only to wake up a week later to a $300 charge on my Paypal and refusal from the email customer service agent to refund when I had proof of attempting to delete my account

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User's recommendation: Not Worth it

Charles M Mtj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cannot communicate with podcastle

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your links will not upload on substack. i want to cancel.

I have followed every step of your instructions and still cannot get this program to work as promised. if it can't load the content i create on substack, i don't want it.

it only loads on facebook if i physically copy the link and paste it in place. as i said, this process will NOT work on substack.

View full review
Cons:
  • Dose not work as promised

Preferred solution: Full refund

User's recommendation: Beware. It doesn't work as promised

Perry L Gkm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Urgent: Export and Editing Issues on Podcastle

Dear Podcastle Support,

I'm facing a recurring issue with editing and exporting a video podcast on your platform. Despite editing my podcast and attempting to export it, the exported file shows no changes and remains as the original upload.

Furthermore, each time I return to my account to troubleshoot, my previously edited video has disappeared, forcing me to start the editing process from scratch. This has happened three times now, significantly disrupting my content schedule.

I've tried re-editing and exporting multiple times.

Can you provide guidance on resolving these issues so my edits are saved and accurately reflected in the exported file? Your immediate attention and assistance would be highly appreciated.

Thank you,

Perry

View full review

Preferred solution: A solution

Resolved
Marcia F Akp

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I signed for 2 subscriptions by accident

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Contains 1 confidential file for company representatives
Updated by user Mar 17, 2024

Company fixed the issue and I have been provided with full refund. They contacted me and refunded the second sub so quickly that I was impressed. Definitely will keep my annual subscription with them.

Original review Mar 12, 2024

I wanted to archive my projects so I created different workspaces for each project. However, I didn't notice that I actually signed up for premium twice.

One annual and one monthly.

I would like the annual subscription in my personal workspace only. Can you please do the following?

1 - cancel my monthly subscription in the personal workspace and refund the that was charged today

2 -Transfer the annual subscription from the team workspace to my personal one?

View full review
Loss:
$15
Pros:
  • It does a good job of editing
Cons:
  • You cant archive old projects without deleting them
  • Each workstep requires a subscription

Preferred solution: Full refund

User's recommendation: It's so weird to me that I can't archive my recordings without deleting them, I wish I could archive them.

Tom H Pqk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

484189

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my podcast called empty soda podcast and other things I want it to update every time I record a new audio clip. i have not received numbers 387 and 389. i would like some help with that thanks.

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