Podbean
Podbean Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Podbean has 2.3 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
Positive Feedback
Podbean reviews praise the platform as a solid audio host with longevity and generally reliable delivery for podcast publishing.
Negative Feedback / Risk Areas
- Recurring Podbean customer complaints focus on billing errors where subscriptions were charged after cancellation and difficulty obtaining refunds.
- Customers report deceptive business practices and automatic ad insertion without clear consent.
- Support is limited with no reliable phone support and slow email responses.
Key Takeaways for Future Customers
- Try the free tier before paying and verify billing to avoid unwanted charges.
- Expect limited phone support; document refund and subscription requests in writing.
- Consider membership terms and ad policies before uploading content.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Podbean has 2.3 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
Positive Feedback
Podbean reviews praise the platform as a solid audio host with longevity and generally reliable delivery for podcast publishing.
Negative Feedback / Risk Areas
- Recurring Podbean customer complaints focus on billing errors where subscriptions were charged after cancellation and difficulty obtaining refunds.
- Customers report deceptive business practices and automatic ad insertion without clear consent.
- Support is limited with no reliable phone support and slow email responses.
Key Takeaways for Future Customers
- Try the free tier before paying and verify billing to avoid unwanted charges.
- Expect limited phone support; document refund and subscription requests in writing.
- Consider membership terms and ad policies before uploading content.
Media from reviews
Turn one complaint into a collective action
Eastman, Georgia
Charge for a subscription that was canceled
I canceled my subscription and my account was still charged today. I am requesting my money back. I am unable to access my account because of this cancellation.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnbelievable silly beahviour
unbelievable, how most of these "internet companies" are! after the usual stalker who's been chasing me for 6 years now reported my podcast by mis-translating it into english and hence causing a request to remove many of my talks, I removed them as requested BUT 5 days later my account has been closed for "not removing the material as they asked"!!!
I wonder if they're just sillier monkeys, all waiting to be replaced by AI and end up in the street...
Preferred solution: Apology
User's recommendation: stay away from social networks!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWaiting on my $108.00 refund for annual subscription
I've already left a review. I renewed the subscription yesterday and got an email that didn't acknowledge my refund.
I shouldn't need to pay an annual subscription twice in one week just to keep my profile active. They should refund the original refund ticket request that I put out before I renewed my account. They just said, 'Looks like your account is active.' It was deactivated until I renewed the subscription.
So I've paid $216.00 just because I shouldn't have cancelled in the first place. I want $108.00 back since I've paid for it twice already.
- Great audio platform
- Hard to get refunds cannot use account for free
Preferred solution: Full refund
User's recommendation: I recommend free version before paying for a subscription. Really hard to get refunded if you make a mistake.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
I reactivated a cancelled account having to pay $108.00 annual subscription just to get back access that I once had for free before I ever signed up for any subscription. They emailed me saying its active even though that was only because I shouldnt have cancelled it in the first place.
I shouldnt pay $216.00 without being refunded the $108.00. Customer service is not accessible via phone calls and didnt acknowledge the refund request properly via email.
- Great audio platform
- Poor customer service
Preferred solution: Full refund
User's recommendation: Don’t subscribe, just use free version to upload podcasts.
Ponchatoula, Louisiana
To cancel subscription immediately
I paid .99 cents for a trail, but you charged me $49 dollars the very same day..June , 5 2025.
Very bad business.
I demand that you cancel my subscription immediately
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Complaint
Company fixed the issue and I have been provided with apology. Episode removed and future monitiring
After numerous complaints via emails, phone calls and left messages I received one return call AFTER I mentioned lawsuit. I was told my complaint will be addressed and they will return my call it's been 8 days NO RETURN CALL NO COMMUNICATION from them and the slanderous podcast is still public.
- No ethics
Preferred solution: Removal of the specific podcast
User's recommendation: Do not use. Is not ethical nor supportive
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Change in policy to Ads Marketplace
In emails with Podbean, and after they threatened to cancel my account if I didn't remove this complaint. I laid out how and why they should not have automatically begun placing ads in my podcast feed, since I never actually signed up for such service and there are legal precedents preventing them from doing so.
I also relayed to them the only email notice I received about programmatic ads, that did not cover any automatic enrollment in such a service. Lastly, I laid out two criteria for them to resolve this matter: 1) pay the money owed me from the placing of the ads and 2) confirma I can transfer ad-free episodes from Podbean to Megaphone.Podbean did not refute any of the legal precedents nor explanations I laid out to them.
They did also pay me what was owed me and have confirmed the podcast feed is now ad-free. So unless more issues come up, then Podbean has held up their end of the bargain and worked to resolve this matter.
Company fixed the issue and I have been provided with product or service ordered. After emailing back and forth, Podbean support did confirm that I could access my feed and transfer episodes to new hosting platform without embedded ads.
But then this past December, Podbean automatically, without clear notification and without consent, started adding ads into podcasts, regardless of whether a podcaster had previously setup automatic ad insertion or not. Podbean unilaterally opted in every podcast and only mentioned it on the FAQ section of their website, but again no direct notification went out to podcasters.
Now ads are rampant in my podcast episodes and actually embedded in my audio, not just dynamically inserted.
- Longevity in the podcasting space
- Deceptive business practices and no phone support
Preferred solution: Price reduction
User's recommendation: Pick another company for your podcast hosting needs!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Moscow, Central Federal District
Can't login in my dashboard
My call was to find out the problem and was not a complaint. I had no problem with my podcast over the last two years not one. Pissed consumer response, was not what I was expecting from my call in just a friendly request to find more
- Reliable
- Real tech support
User's recommendation: Honor my request properly
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
I ordered a subscription for 9 bucks a month an was charged 114 so I would like that money back since I canceled the subscription
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund subscription
Ordered subscriptions was changed 114 dollars would like a full refund an probably will cancel my podcast
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