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Pocket Prep

Pocket Prep

pocketprep.com
What is your customer experience with Pocket Prep?

Pocket Prep Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Pocket Prep has 4.6 star rating based on 2 customer reviews. Consumers are mostly satisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "DO NOT use credit card!".

  • Review authors value the most Reliability and Website. The price level of this organization is low according to consumer reviews.

Resolved
Nikki D Lkf

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Supporter

Resolved: Have been trying to cancel membership for months! Unable to reach.

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Updated by user Dec 03, 2024

Company fixed the issue and I have been provided with apology.

Original review Nov 18, 2024

This app was charged to a credit card. I tried to get it cancelled once I was done using it but was unsuccessful.

My credit card company said I should contact Pocket Prep.

I've tried reaching them many times and have received no responses. It's been over six months and I still keep getting charged!

View full review
Loss:
$90
Cons:
  • No available customer service phone number

User's recommendation: DO NOT use credit card!

Lili J Kur

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complint

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Updated by user Aug 21, 2024

I bought a subscription (one time) and they are still charging my CC. I am disputing the charges with my CC as Pocket Prep does not have a customer service number not a way to email them.

Original review Aug 01, 2024

To whom it may concern,

I paid to download the Pocket Prep on my iPhone; however, it would not give me access to my account on the internet for whatever reason. I was forced to pay again. I believe I should be refunded my other $20.00. Please reach out to me at your convenience. Thank you!

Lili Johnson

View full review
Loss:
$20

Preferred solution: Full refund

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