Governor Yck

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Ridiculous policies

Ive been 3 times before today with mixed results. One misdiagnosis landed my kid on antibiotics for an ear infection that my doctor couldnt detect the next day. On my last visit before today they said they wouldnt provide treatment unless I allowed them to confirm my identity, by which they meant scan my drivers license. When I refused and said that I would show it, but not allow them to scan it, they acquiesced. I tried to use them today, they once again refused treatment, insisting that company policy required it. I pointed out that there is no legal requirement to scan an id, only to see it. I also pointed out that this policy exposes their customers to identity theft risk. The person at the desk said there was absolutely no risk and no reason that I shouldnt let them scan my drivers license. They sat with a completely empty waiting room and refused to provide care to my child because I refused to provide information that is absolutely not required by law. It should not even be legal for medical practices to refuse care for this reason. The crazy part is that they arent even protecting against fraud. I couldve walked in there and provided my id and brought in someone elses kid. The policy accomplishes nothing. Apparently, they are unaware of the number of data breaches targeting medical practices. The smirking functionary at the front desk said they had put a note on my file requiring id. He kept calling me mom in a condescending tone. He said there was no manager available to talk to and suggested that I call corporate to complain. Ill complain all right, but not just to corporate. Stand up for data privacy and speak out against invasive practices!
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Pros:
  • Local
Cons:
  • Ridiculous invasive practice of scanning ids

Preferred solution: Change to policy

User's recommendation: Stay away! Protect your data!

Amy H Nhq
map-marker New York, New York

Complaint doctor discriminated my son

Dr. Eric Weinberg refused to test my son for covid told him to shove the qtip up his nose , then told me his mother he looked stoned and smelled like mariguana that is discrimination then told me my son wont be able to attend any pm pediatrics. This is unfair my Son had an appointment for today12/23/2021 for 12pm waited about 2 hours to be told go home we arent doing the pcr test on you , due to the fact he told them he did a rapid test at home one week ago , my son needed to get tested for work purposes! then medical assistant was also refusing and being sarcastic saying Im going to run the test but it makes it worst for him cause if hes positive *** only have to quarantine longer . This is very disappointing and very UNPROFESSIONAL!! My son feels very anguished about this .
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Preferred solution: My son to be able to attend pm pediatrics when needed.

Amy H Nhq
map-marker New York, New York

Complaint doctor discriminated my son

Doctor was very rude told my son to shove covid testing qtip up his nose , refused to give my son covid test then said he looked stoned and smelled like mariguana.
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Preferred solution: Doctor told me my son wasn’t able to go to any pm facility .

Anonymous
map-marker Huntington Station, New York

In Response to Complaint