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Pluto Pets

Pluto Pets

plutopets.co
What is your customer experience with Pluto Pets?

Pluto Pets Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Pluto Pets has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Packaging is nice.
    Cons: Extremely unprofessional.

  • Recent recommendations regarding this business are as follows: "don't use Shop to pay", "Avoided all cost!", "BEWARE".

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Media from reviews

Pluto Pets - I do not have a subscription with them
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Anonymous
map-marker Long Beach, California

I do not have a subscription with them

Pluto Pets - I do not have a subscription with them

They claimed that with them and that I have received items which I haven't they've charged me three times. There's got to be a way where I can prove that I never signed up with them they have my information but I never wanted a subscription with them they're too expensive. And I never received anything from them.

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User's recommendation: don't use Shop to pay

AK H Jvk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Abhorrent customer service and business practices!

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Updated by user May 04, 2025

do yourself a favor and find another company to do business with. If you choose to do business with them keep all your receipts you're gonna need them because they're smart and they know how to get around the complaint system.

I won my case because I had all the receipts. And still they keep harassing me.

Original review Apr 19, 2025
Trust me, in all my years of dealing with businesses, no amount of money is worth dealing with this one. Their business practices are unethical.

Their customer service behaves worse than toddlers. My order, which they failed to completely deliver, and they refused a refund and continued countless emails of harassment, was investigated by my banking institution and determined they were at fault and issued a full refund.

They were also asked not to contact me again, to which they've responded with two more emails. There's way too many products out there for you to have to endure this kind of garbage from a company that really doesn't have any business dealing with the general public based on their behavior!
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Pros:
  • Packaging is nice
Cons:
  • Extremely unprofessional

Preferred solution: All I want from them is to stop contacting me.

User's recommendation: Avoided all cost!

Jami Qdq
map-marker Las Vegas, Nevada

Beware bad refund

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Company owes me money from order placed I originally had to do a charge back. And the company threatened me with a debt collection service .

We came to a agreement and charge back was reversed and my REFUND was to be processed immediately. NOPE NO REFUND ITS BEEN MORE THAN 14 BUSINESS DAYS

NOTHING SO THERE YOU GO BEWARE

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User's recommendation: BEWARE

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