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Plus Fitness

Plus Fitness

www.plusfitness.com.au
What is your customer experience with Plus Fitness?

Plus Fitness Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Plus Fitness has 1.2 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Must check your account for direct debit of additional money", "dnot join them waste of money", "i can’t say anything".

  • Most users ask Plus Fitness for the refund as a solution to their issues.

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Media from reviews

Plus Fitness - Please help me to return my money i have contacted with everyone
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payment gym charged extra hourshave cancel membership response email date plan
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Jannelle Ywt
map-marker Sydney, New South Wales

They are not professional

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My payment which was declined on 20.10.25, I have already paid it today, The fortnight payment that was to be made today, you also deducted the last time declined payment along with it, that was alread paid , i mail them twice they are not responding my email

i want to refund my 44.90 asap

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MD IFTAKHAIR H

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sydney, New South Wales

My account debited wrongly but after complain still my money return to my account

Contains 1 confidential file for company representatives
Updated by user Nov 14, 2025

EVERYONE NEEDS TO CHECK THEIR ACCOUNT FOR DIRECT DEBIT. PLUS FITNESS THEFT PEOPLES MONEY WITH UNCONSCIOUS ATTIRE.

Original review Oct 30, 2025

A person named SADAT IFTEKHAR using the JYM and his fortnightly payment debited from my account. After several communication manager don't cooperate me to get back my money. It's happening with many people I think just theft of money in a smart way.

I am still seeking my money back as a member but no cooperation from the manager.

View full review
Loss:
$110

Preferred solution: Full refund

User's recommendation: Must check your account for direct debit of additional money

Anonymous
map-marker Sydney, New South Wales

Not happy the services

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Just wanted to give some honest feedback. The gym is in pretty bad shape lately most of the machines and benches are worn out, and the place often smells bad.

Cleanliness really needs improvement.

Also, the air conditioning issue has been going on for too long. Even after so many complaints since last year, theres still no proper fix. On weekends, its always off, and even during weekdays we have to remind the team to switch on the AC or exhaust. It's really uncomfortable and doesnt feel hygienic at all.

And when theres no staff around on weekends, were stuck working out in a hot, stuffy environment.

Its honestly been a terrible experience lately.

Hope someone can actually come check things out and make sure the gym meets basic standards. We're here to stay fit, not ruin our health.

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User's recommendation: dnot join them waste of money

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Ruchi Okb

Change date for payment plan and also ask why I’m getting charged extra for weekly payment

I have been charged for a payment that was supposed to come out today which I need to change date and also I feel that I have been charged extra on my weekly payments

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Rayhan S Dpr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel Membership

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I sent an email to the gym Friday - hopefully will get a response in next 48 hours

Have asked for my membership to be cancelled.

I feel Ive been ripped off.

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Preferred solution: Full refund

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Adelaide Cbd, South Australia

Please help me to return my money i have contacted with everyone

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Plus Fitness - Please help me to return my money i have contacted with everyone
Contains 1 confidential file for company representatives

i have paid my entry fees and return my card on same days

but they deducted 250$ without my permission and they canceled my membership

please let me know where i have to connect

i called everywhere no one listen

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User's recommendation: i can’t say anything

Humaira khanam

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sunshine Coast, Queensland

Cutting all my money fortnightly

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Ive moved from Sunshine coast to Brisbane. But here theres no plus fitness nearby.

Me and my husband is a member of plus fitness we tried to withdraw it but they said it will cost this money. So better you guys do it on brisbane. But there is one on the North Side but we are too far from it. Two stores that was a bit near for us are closed.

If I go to the north side it will take 45-50mins.

Thats just a waste of time as well. Please its been long months that its cutting my money fortnightly.

I want to withdraw it without paying anymore fees please.

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Loss:
$150

Preferred solution: Full refund

1 comment
Humaira khanam

Didn’t get any help yet.

Anonymous
map-marker Sydney, New South Wales

Cheated out of a month of fees

They omitted telling me that I needed to give 1 month notice when I enquired about how to cancel in advance of wanting to do so. So they cheated an extra month of fees out of me when it came to the day that I did want to cancel...

Pretty dirty move. Won't be re-joining or recommending.

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Zaid S Hvx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Staff complaints

Very bad experience

Need refund immediately

I dont want to continue any more and also with me there are 25 members

View full review
Loss:
$18000

Preferred solution: Full refund

Jasmine Mkz

I am still getting charged after already cancelling membership

After being harassed at my local gym I attempted to cancel my membership. I filled out the form but am still getting charged

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