Plus Fitness Reviews
Plus Fitness Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Plus Fitness has a 1.2 star rating based on 3 customer reviews. Consumers are mostly dissatisfied, citing billing and service issues.
Key Takeaways for Future Customers
- Read Plus Fitness reviews and monitor your bank for unexpected direct debits.
- Prepare documentation if disputing charges and expect delays in responses from management.
- Verify membership terms, cancellation notice periods, and any ongoing subscription or payment plan details before joining.
Negative Feedback / Risk Areas
- Repeated reports of wrongful debits and apparent unauthorized charges highlight persistent billing problems.
- Multiple customer complaints describe poor communication and unresponsive staff or managers when seeking refunds.
- Members report issues with membership cancellation, disputed subscriptions and alleged extra weekly charges.
- Facility maintenance concerns include worn equipment, cleanliness problems, and unresolved air conditioning faults.
Positive Feedback
Provided reviews contain few positive remarks and focus mostly on service, billing, and facility complaints.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Plus Fitness has a 1.2 star rating based on 3 customer reviews. Consumers are mostly dissatisfied, citing billing and service issues.
Key Takeaways for Future Customers
- Read Plus Fitness reviews and monitor your bank for unexpected direct debits.
- Prepare documentation if disputing charges and expect delays in responses from management.
- Verify membership terms, cancellation notice periods, and any ongoing subscription or payment plan details before joining.
Negative Feedback / Risk Areas
- Repeated reports of wrongful debits and apparent unauthorized charges highlight persistent billing problems.
- Multiple customer complaints describe poor communication and unresponsive staff or managers when seeking refunds.
- Members report issues with membership cancellation, disputed subscriptions and alleged extra weekly charges.
- Facility maintenance concerns include worn equipment, cleanliness problems, and unresolved air conditioning faults.
Positive Feedback
Provided reviews contain few positive remarks and focus mostly on service, billing, and facility complaints.
Media from reviews
Sydney, New South Wales
They are not professional
- - Payment declined 20.10.25; paid today; fortnight due today; last declined payment deducted with it; emails sent; refund 44.90 ASAP.
My payment which was declined on 20.10.25, I have already paid it today, The fortnight payment that was to be made today, you also deducted the last time declined payment along with it, that was alread paid , i mail them twice they are not responding my email
i want to refund my 44.90 asap
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sydney, New South Wales
My account debited wrongly but after complain still my money return to my account
- - Sadat Iftekhar uses JYM and a fortnightly payment was debited from my account.
- - The manager has not refunded my money after multiple contacts.
EVERYONE NEEDS TO CHECK THEIR ACCOUNT FOR DIRECT DEBIT. PLUS FITNESS THEFT PEOPLES MONEY WITH UNCONSCIOUS ATTIRE.
A person named SADAT IFTEKHAR using the JYM and his fortnightly payment debited from my account. After several communication manager don't cooperate me to get back my money. It's happening with many people I think just theft of money in a smart way.
I am still seeking my money back as a member but no cooperation from the manager.
Preferred solution: Full refund
User's recommendation: Must check your account for direct debit of additional money
Sydney, New South Wales
Not happy the services
- - Machines and benches are worn out; the gym smells and cleanliness needs work.
- - AC issue persists; weekends off and fixes delayed.
Just wanted to give some honest feedback. The gym is in pretty bad shape lately most of the machines and benches are worn out, and the place often smells bad.
Cleanliness really needs improvement.
Also, the air conditioning issue has been going on for too long. Even after so many complaints since last year, theres still no proper fix. On weekends, its always off, and even during weekdays we have to remind the team to switch on the AC or exhaust. It's really uncomfortable and doesnt feel hygienic at all.
And when theres no staff around on weekends, were stuck working out in a hot, stuffy environment.
Its honestly been a terrible experience lately.
Hope someone can actually come check things out and make sure the gym meets basic standards. We're here to stay fit, not ruin our health.
User's recommendation: dnot join them waste of money
Change date for payment plan and also ask why I’m getting charged extra for weekly payment
I have been charged for a payment that was supposed to come out today which I need to change date and also I feel that I have been charged extra on my weekly payments
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel Membership
I sent an email to the gym Friday - hopefully will get a response in next 48 hours
Have asked for my membership to be cancelled.
I feel Ive been ripped off.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Adelaide Cbd, South Australia
Please help me to return my money i have contacted with everyone
- - Paid entry fees and returned the card the same day.
- - $250 deducted without permission and membership canceled.
- - Need contact details.
i have paid my entry fees and return my card on same days
but they deducted 250$ without my permission and they canceled my membership
please let me know where i have to connect
i called everywhere no one listen
User's recommendation: i can’t say anything
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sunshine Coast, Queensland
Cutting all my money fortnightly
- - Moved to Brisbane; no Plus Fitness nearby.
- - We want to cancel; withdrawal fees quoted.
- - North Side is far 45-50 mins; stores nearby closed.
Ive moved from Sunshine coast to Brisbane. But here theres no plus fitness nearby.
Me and my husband is a member of plus fitness we tried to withdraw it but they said it will cost this money. So better you guys do it on brisbane. But there is one on the North Side but we are too far from it. Two stores that was a bit near for us are closed.
If I go to the north side it will take 45-50mins.
Thats just a waste of time as well. Please its been long months that its cutting my money fortnightly.
I want to withdraw it without paying anymore fees please.
Preferred solution: Full refund
Sydney, New South Wales
Cheated out of a month of fees
- - They didn't tell me I needed 1 month notice to cancel.
- - They charged an extra month of fees on cancel.
- - I won't rejoin or recommend.
They omitted telling me that I needed to give 1 month notice when I enquired about how to cancel in advance of wanting to do so. So they cheated an extra month of fees out of me when it came to the day that I did want to cancel...
Pretty dirty move. Won't be re-joining or recommending.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStaff complaints
Very bad experience
Need refund immediately
I dont want to continue any more and also with me there are 25 members
Preferred solution: Full refund
I am still getting charged after already cancelling membership
After being harassed at my local gym I attempted to cancel my membership. I filled out the form but am still getting charged
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