Anonymous
map-marker Sydney, New South Wales

Cheated out of a month of fees

They omitted telling me that I needed to give 1 month notice when I enquired about how to cancel in advance of wanting to do so. So they cheated an extra month of fees out of me when it came to the day that I did want to cancel... Pretty dirty move. Won't be re-joining or recommending.
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Zaid S Hvx

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Verified Reviewer

Staff complaints

Very bad experience Need refund immediately I dont want to continue any more and also with me there are 25 members
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Loss:
$18000

Preferred solution: Full refund

Humaira khanam

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sunshine Coast, Queensland

Cutting all my money fortnightly

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Ive moved from Sunshine coast to Brisbane. But here theres no plus fitness nearby. Me and my husband is a member of plus fitness we tried to withdraw it but they said it will cost this money. So better you guys do it on brisbane. But there is one on the North Side but we are too far from it. Two stores that was a bit near for us are closed. If I go to the north side it will take 45-50mins. Thats just a waste of time as well. Please its been long months that its cutting my money fortnightly. I want to withdraw it without paying anymore fees please.
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Loss:
$150

Preferred solution: Full refund

1 comment
Humaira khanam

Didn’t get any help yet.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Adelaide Cbd, South Australia

Please help me to return my money i have contacted with everyone

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Plus Fitness - Please help me to return my money i have contacted with everyone
Plus Fitness - Please help me to return my money i have contacted with everyone - Image 2
i have paid my entry fees and return my card on same days but they deducted 250$ without my permission and they canceled my membership please let me know where i have to connect i called everywhere no one listen
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User's recommendation: i can’t say anything

Jasmine Mkz

I am still getting charged after already cancelling membership

After being harassed at my local gym I attempted to cancel my membership. I filled out the form but am still getting charged
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