New Reviewer

Does not back up thier parts.

DO NOT BUY FROM THESE GUYS. First they sell parts that are not genuine but "˜similar to…' i.e. Kohler etc. parts. The "˜similar to' parts do not fit and also leak. When I sent it back they said it was not defective even thought they never installed it themselves on a Kohler to find out. My plumber has installed hundreds if not more of these parts, I think he would know. Junk parts for the job!!! Do not use their parts. You will not get your money back as hard as you may try. I was told that since the parts bags were open they could not be re-sold…. Now how do you install something without opening the parts? Maybe they think I will let them keep the part and then they can restock it. Seriously we are not talking a lot of money here it is the principal. I guess I am just accustomed to better business people. The item is defective; they should return it to their manufacturer and not aggravate the customer. These guys are nickel and dime fools. Take your business elsewhere – Buyer Beware!!!
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1 comment
#88967

this review sounds legit - i wouldn't do business with these guys - why take the risk? plenty of other companies out there....

ID
#160497 Review #160497 is a subjective opinion of poster.
Location
San Diego, California

About

PlumbingSupply Return Policy
HOLD ONTO THE ORIGINAL BOXES AND PACKAGING. www.plumbingsupply.com will only accept a return if The Company are contacted within 30 days of receipt, if a Return Goods Authorization number (RGA) has been issued, the product is returned in the original manufacturer's packaging, and is in perfect resalable condition. Some items noted as "non-returnable" may be accepted on a case-by-case basis, and will be subject to a higher restocking fee. There are some products that are not returnable so please be aware of this when placing The User's order. Items that were received by the customer over 30 days ago. Items that were NOT shipped by a Standard Carrier (for example of a standard carrier, The Company mean companies such as UPS, FedEx, or USPS) may NOT be returned. Also, items that are "special ordered/quoted" cannot be canceled or returned.
To read more: https://www.plumbingsupply.com/return.html
PlumbingSupply Delivery Policy
To read more: https://www.plumbingsupply.com/faqshipping.html
PlumbingSupply Privacy Policy
Website do not do customer "profiling" on The User of company services www.plumbingsupply.com do not track where The User were before visiting The Company or after leaving Website The Company do not participate with "Referrers" (information passed along when The Client move from one site to another or use PlumbingSupply's' search feature or even just sending e-mail). PlumbingSupply do not give The Customer's IP address to others. PlumbingSupply do not offer The Client's info to third part databases such as Acxiom and Experian. Website DO treasure and honor The Customer's privacy. PlumbingSupply never give/sell/share any of The Customer's personal information or The Client's buying habits to anyone. Website do not send spam email. Because Website are very proud of the many "thanks" that www.plumbingsupply.com have received from Company's customers, sometimes The Company will share The User's name, city and state, on PlumbingSupply's' satisfied customers page. This Log Data may include information such as The User's computer's Internet Protocol ("IP") address, browser type, browser version, the pages of PlumbingSupply's' Site that The User visit, the time and date of The Customer's visit, the time spent on those pages and other statistics.
To read more: https://www.plumbingsupply.com/privacyguaranteed.html
Summary

Since 1995 this PlumbingSupply company has been very well-known business in the Internet. For the above mentioned reason this online store is full of different supplies for different plumbing works. We want to list you just some of categories: Pumps, Kitchen, Fittings, Filters, Bathroom, Bath safety, toilet seats and toilet repair, shower heads, steam, fountains, etcetera. They accept popular payment cards and PayPal service. In most cases, orders are delivered the same day. All shipping rates are presented in a small table, however the shipping is possible only within the USA. On top of that PlumbingNet.com and Plbg.com are the educative sites sponsored by PlumbingSupply.

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