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Plum Fintech

Plum Fintech

withplum.com
What is your customer experience with Plum Fintech?

Plum Fintech Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Plum Fintech has a 1.3 star rating from 3 reviews and 100% unfavorable sentiment; consumers report widespread dissatisfaction and poor reliability.

Key Takeaways for Future Customers

  • Check latest Plum Fintech reviews before opening an account and consider transfer procedures carefully.
  • Expect slow responses from customer service and possible access or account freeze issues.

Negative Feedback / Risk Areas

  • Recurring customer complaints about locked accounts, delayed transfer out, frozen ISA account, and poor communication.
  • Reports indicate high price level and urgent access problems affecting withdrawals.

Positive Feedback

No clear positive comments appear in available reviews; feedback focuses on service and access problems.

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Sarah H Xnc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Locked out of account

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Horrible non-existent customer service and no communication for customers. Their app has locked me out of my account and will not allow me to reset my PIN. What a horrible and frustrating experience.

Preferred solution: I want to get back into my account

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Anonymous
map-marker Edinburgh, Edinburgh

Delayed Transfer Out

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They have held on to my money for way too long after I have tried to transfer it to another ISA provider. They are shady.

User's recommendation: If I could vote zero I would. They have held on to my money for way too long after I have tried to transfer it to another ISA provider. Do not use Plum

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Caroline S Hca

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Frozen ISA account

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AI Highlights
  • - Has £229.44 in an ISA after transferring Plum ISA to another provider.
  • - She wants to withdraw the interest to a Plum easy-access account, but the ISA is frozen.

hello, i have £229.44 in my ISA as i have now transferred plum ISA to another provider. This amount is the interest and i would like it withdrawn to go into the easy access i have with Plum but now my ISA account is frozen. How do i do this now?

Please help.

Caroline Sparkes

Preferred solution: Just get back the money that is in the ISA account

User's recommendation: Communication with Plum is hopeless

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lolita d Vwh

Emergency issue

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AI Highlights
  • - User has had no access to funds for nearly a week.
  • - If access isn't restored, belongings may end up in the street.
  • - Requests a phone call back.
Original review updated Jun 28, 2023

I dont have access to my money for nearly a week now , and if I dont get access to it now all my stuff are going to end up in the street by the end of the week, I really need to have someone on the phone, please call back

Preferred solution: Full refund

View full review

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