Plum Benefits Reviews
Plum Benefits Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Plum Benefits has a 3.0 star rating based on 2 customer reviews, with consumers mostly neutral and a 100% unfavorable distribution noted; reviewers cite high price level and poor customer service and limited diversity of products.
Key Takeaways for Future Customers
- Read Plum Benefits reviews before booking to check price and product options.
- Expect potential delays in support when seeking refunds or billing help.
- Confirm payment methods and ticket delivery for reservations.
Negative Feedback / Risk Areas
- Frequent customer complaints about customer service responsiveness.
- Refunds and billing issues reported after canceled or changed bookings.
- Problems with payment methods and missing tickets affecting trips.
Positive Feedback
Some reviewers note services are usually good, but many requested help when problems arose.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Plum Benefits has a 3.0 star rating based on 2 customer reviews, with consumers mostly neutral and a 100% unfavorable distribution noted; reviewers cite high price level and poor customer service and limited diversity of products.
Key Takeaways for Future Customers
- Read Plum Benefits reviews before booking to check price and product options.
- Expect potential delays in support when seeking refunds or billing help.
- Confirm payment methods and ticket delivery for reservations.
Negative Feedback / Risk Areas
- Frequent customer complaints about customer service responsiveness.
- Refunds and billing issues reported after canceled or changed bookings.
- Problems with payment methods and missing tickets affecting trips.
Positive Feedback
Some reviewers note services are usually good, but many requested help when problems arose.
New York, New York
Refund
Went to pay for the rental car. They said I couldn't pay, that my wife had to pay since she's the driver.
She went to pay with Apple Pay and their machine doesn't take Apple Pay. This is very poor service. I'm very upset now; I'm broke. Had to spend $1500 for nothing.
I want my money back. Please, we are doing something if you can.
- Usually good
- Need help
Preferred solution: Full refund
User's recommendation: Not happy right now
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brooklyn, New York
My booking was canceled
Very disappointed. I need to file a complaint; this has to stop. I am on a budget, so I need some help, please.
Preferred solution: A flight
User's recommendation: I need my flight
Redmond, Washington
Trip reservation
- - Booked a trip but never got tickets.
- - Was told the selected tickets changed price/time, so I cancelled.
I booked my trip reservation but never got my tickets. After days trying to get answers finally talked to them and they told me that the tickets I choose changed their price and time. So i cancelled it.
User's recommendation: I don’t recommend plum benefits.
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