Terrible service. AVOID!
Terrible service. They do everything not to take responsibility for faulty products. In my first order I purchased lighting kit which turned out to be nonfunctional (btw, they sell chinese trash which you can buy much cheaper at alibaba or wish). Finally, after many emails they generously offered me a voucher. Regretfully, I gave them a second chance and this time they send me a broken plexiglass sheets. When contacted them with pictures showing damaged products they started to claim it is shipping company fault and since my package was not insured I can forget about any reimbursement. Each following mail more and more arrogant. Overall, I feel like duped into buying defective products and shafted. AVOID!
- Customer service
Reason of review
Damaged or defective
Fraud by Lorenzo(Italy) | Software Technology
It is to bring to the notice of everyone who offers software technological services to beware of "Lorenzo" who is an Italian and owns a website "www.plexishop.it", as he has duped our company without paying for the services he utilized. He uses "lotux.it"(Skype ID) as his main mode of communication. So if you don't want to be cheated from cheater(Lorenzo) like this then save his name to be away from frauds like this. We have spent hours working on his projects and he has just deceived us in all the ways. So we are just another losers who have lost hundreds of dollars and hours. It is therefore suggested to everyone not to work with this person in mere future.
Hyderabad, Andhra Pradesh
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