Internet Service Review

Service extremely slow drops all the time sabe your money go nack to TWC
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ID
#603251 Review #603251 is a subjective opinion of poster.
Location
Waterford, New York
Reason of review
Bad quality

Forced to Pay for Non Working Service

This company provides satellite internet and phone services to the local area. The installation took about 5 hours and when the installer left, the phone was not working. Finally after 3 days of arguing with tech support they got the phone on. It worked for 2 months before going out. Any communication with tech support would result in the same answer that they would have to submit a ticket and have someone call back. Nobody ever calls back. When I refused to pay for services that I did not receive, they sent me to collections after claiming that I was lying to them. Very unprofessional the entire time.
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3 comments
#962057

Worked pretty good for a while until they shut it off due to late bill and its somehow not working now, the only support they have to offer is reset my router 4 different times and reset a non existent modem

#899267

Plexicomm sucks. I work in it and a lot of problems are fixed by getting our clients to switch to a real isp

#673186

Meh...I have plexicomm as my isp at work for the last several years and am happy.

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ID
#375089 Review #375089 is a subjective opinion of poster.
Location
Binghamton, New York
Loss
$400

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