400 CLAIMED LOSSES
3 TOTAL REVIEWS
2K PAGE VIEWS
I signed up for Internet and phone service on April 7th 2021. Send in all my paperwork and have kept on touch with Alexander Lewis. Then all of a sudden no response from him. I called and spoke with Alexander over a week ago, Asked to have his manager call me back and he said OK. I called today and he tried to tell me there wasn't anybody higher than him. I finally said if this is how your service is gonna be maybe I don't want it. But how many patient people wait from April 7th and still waiting?
User's recommendation: Good luck I hope it doesn't take you months.
Internet Service Review
Service extremely slow drops all the time sabe your money go nack to TWC
Waterford, New York
Reason of review
Forced to Pay for Non Working Service
This company provides satellite internet and phone services to the local area. The installation took about 5 hours and when the installer left, the phone was not working. Finally after 3 days of arguing with tech support they got the phone on. It worked for 2 months before going out. Any communication with tech support would result in the same answer that they would have to submit a ticket and have someone call back. Nobody ever calls back. When I refused to pay for services that I did not receive, they sent me to collections after claiming that I was lying to them. Very unprofessional the entire time.
Binghamton, New York
Companies Similar to Plexicomm
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.